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BUSINESS COMMUNICATION

COMMUNICATION SKILLS

BUSINESS COMMUNICATION


INTERNATIONAL BUSINESS COMMUNICATION VOLUME 1: COMMUNICATING WITH THE CHINESE

In today's world economic and financial factors dictate the need to communicate with our international counterparts.

With the enormous growth of their economy and increasing business and diplomatic connections with the United States, China commands primary consideration in the 21st Century.

Unfortunately our ability to communicate with this emerging economic power is hampered by our divergent cultures and distinctly different views on the role of communication.

Dr. Jessica Stowell, coordinator of University of Oklahoma's Institute for Teaching East Asia and Associate Director of the Confucius Institute, explains the Chinese concept and use of communication and identifies the approach and skills needed to communicate in this international arena.

Item no.: VD09380059 (this title is available EXCEPT Hong Kong and Macau)
Format: DVD
Duration: 36 minutes
Copyright: 2007
Price: USD 127.00

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90 MINUTES TO KILLER PRESENTATION SKILLS

Learn to implement the 3-step technique used by JFK, Bill Clinton, Barack Obama and other great speakers to persuade & inspire audiences of 10 to 10,000!

Great speakers are not born they are trained. This critically acclaimed DVD will help you acquire "The Skills" and say goodbye to fear, sweat and 'practice, practice, practice'. No self-hypnosis, no fuzzy neuroreprogramming, no reliance on "positive thinking" exercises that fail at the worst time. This unique training process is now available to you in an entertaining and engaging 90-minute video.

Item no.: LH09380093 (this title is available EXCEPT Hong Kong and Macau)
Format: DVD
Duration: 84 minutes
Price: USD 155.00

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COMMON MISTAKES PEOPLE MAKE IN INTERVIEWS

This highly acclaimed video will help you avoid the pitfalls of the interview process. This informative and effective program helps job seekers anticipate what employers are looking for. Using a wrong way right way format, the video illustrates the things to do and not to do in an interview so you can convey the right attitude and project a professional image.

Item no.: JZ09380094 (this title is available EXCEPT Hong Kong and Macau)
Format: DVD
Duration: 27 minutes
Price: USD 154.00

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CONQUERING DEATH BY POWERPOINT: THE 7 RULES OF VISUAL DESIGN

Learn how to avoid "PowerPoint Poisoning" and deliver presentations that provoke and persuade.

This program teaches modern presentation design and shows how to write and perform computer-based presentations. Noted communications expert J. Douglas Jeffreys, highlights the link between design and delivery, introduces the seven basic rules of presentation design and explains how properly constructed slides can deliver an effective message.

Item no.: RF09380095 (this title is available EXCEPT Hong Kong and Macau)
Format: DVD
Duration: 60 minutes
Price: USD 155.00

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EFFECTIVE COMMUNICATION IN TEAMS

Conflict Management Consultant, Stephen Littlejohn and Communication Consultant, Kathy Domenici have introduced a useful instructional video for the management of conflict in high performance teams.

Ten dramatizations of team situations spark discussions and analysis and show these high performance skills in action.

Item no.: DT09380012 (this title is available EXCEPT Hong Kong and Macau)
Format: DVD
Duration: 35 minutes
Price: USD 191.00

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FACILITATIVE LEADERSHIP: TEAMWORK, PLANNING. AND CONFLICT MANAGEMENT

This media presentation focuses on how leaders can help employees, colleagues and groups set goals, create plans, mobilize resources and manage conflict. Four 10-minute segments (Each containing narrative, graphics, interviews and case depictions)

  • Hub Segment
  • Facilitating Teamwork
  • Facilitating Planning
  • Facilitating Conflict Management

    Recommended for all business and professional communications and related courses.

    Item no.: NF09380014 (this title is available EXCEPT Hong Kong and Macau)
    Format: DVD
    Duration: 39 minutes
    Price: USD 191.00

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    INTERNATIONAL BUSINESS COMMUNICATION VOLUME 2: COMMUNICATING IN LATIN AMERICA

    Presenter: Professor Rodger Randle.

    Our second program in the series considers the Latin American market. As with our initial program, this DVD explores the important approaches and skills necessary to establish business relationships in our neighboring region to the south. In this case, however, we look at variations in approach and culture within the Latin American world.

    Item no.: WN09380088 (this title is available EXCEPT Hong Kong and Macau)
    Format: DVD
    Duration: 30 minutes
    Price: USD 127.00

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    INTERNATIONAL BUSINESS COMMUNICATION VOLUME 3: COMMUNICATING IN INDIA

    Presenter: Dr, Jessica Stowell

    India is now a major player in the economic market. This DVD answers some of the important questions that arise as we seek to develop ties in this country. Among those addressed are: What are the advantages of understanding our Indian neighbors? What role does religion play in communication in India? Are the issues of equality or inequality to be observed? What aspects of protocol are important? What are the common business practices?

    Item no.: RH09380097 (this title is available EXCEPT Hong Kong and Macau)
    Format: DVD
    Duration: Approx. 30 minutes
    Price: USD 127.00

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    COMMUNICATION SKILLS


    HANDLING THE BAGGAGE

    All sorts of different people make up a workplace. Everyone is impacted by a complex range of personal circumstances that go on outside of work - things shaped by personalities, relationships, finances and physical and social environments. Sometimes personal issues can dominate someone to the extent that their performance at work is affected - they bring their 'baggage' to work with them. This film, hosted by one of Australia's leading television and arts industry personalities, Michael Veitch, considers issues around identifying and dealing with emotional distress at work. Handling the Baggage contains valuable information and strategies for managers and employees alike.

    Key Learning Points
  • Explores emotional stress and how to identify it.
  • Provides a discussion platform to explore the impact of emotional stress at work.
  • Offers support strategies for those affected.
  • Considers external support options.

    Item no.: LV11090013 (this title is for Hong Kong, Macau, Taiwan, Japan and South Korea only)
    Format: DVD (With Leaders Guide, Workbook)
    Duration: 18 minutes
    Copyright: 2008
    Price: AUD 695.00

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    HAS THAT BUCK STOPPED YET?

    Responsibility ¡V every individual in every workplace has it, but sadly, there are some who don¡¦t take it. This animated program features Tom, an experienced employee who is responsible for inducting Buck, a new recruit, into his organisation. When Tom tries to pass the buck on Buck, we see the consequences for all involved. It provides excellent discussion-starting material on responsibility in the workplace, and the subsequent benefits to individuals, work teams and for the entire organisation.

    Key Learning Points
  • Job specific responsibilities
  • Collective responsibilities
  • Awareness and communication

    Item no.: ZD11090014 (this title is for Hong Kong, Macau, Taiwan, Japan and South Korea only)
    Format: DVD (With Leader's Guide, Workbook)
    Duration: 6 minutes
    Copyright: 2008
    Price: AUD 495.00

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    MANAGING GENERATION Y

    Three generations are now in the workplace, and the youngest - Generation Y - are making their mark. They view the workplace very differently from Baby Boomers or Generation X. Having grown up with technology, they are digital natives - information and communication has always been instant. They want to go a long way in a short time; they often don't settle for just being told - they want to know why; and being constantly connected with a social network is, more often than not, critical to survival. Featuring comment from author and director of Essence Communications Penny Burke, James Masini from Hippo Jobs and Susan Lin, the Young Australian Businessperson of the Year, this program explores a range of issues and strategies associated with attracting, retaining, effectively managing, and capitalising on the many strengths of Generation Y workers.

    Key Learning Points
  • Understanding the characteristics of Generation X and the Baby Boomers
  • Understanding the needs, experiences and wants of Generation Y
  • Strategies for managing Generation Y
  • Strategies for making workplace change in order to attract and retain Generation Y

    Item no.: RB11090032 (this title is for Hong Kong, Macau, Taiwan, Japan and South Korea only)
    Format: DVD (With Leader's Guide, Workbook)
    Duration: 18 minutes
    Copyright: 2008
    Price: AUD 695.00

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    COPING WITH PEOPLE WHO MAKE YOUR LIFE HELL

    Lois Grant¡¦s best selling book, "People Who Make Your Life Hell: Controlling the People Who Try to Control You" comes to life on video and DVD. This easy-to-use program begins with an animated review that demonstrates how the difficult personalities we encounter today actually appear in the nursery rhymes we learned as children. From "Mary, Mary, Quite Contrary" to "The Grand Old Duke of York", Lois relates today¡¦s people challenges to the archetypes of classic literature. She offers practical tips on how we can handle difficult bosses, annoying colleagues and frustrating employees. For each of the characters, we hear from a man or woman on the street about what it¡¦s like to work with these difficult people. Lois offers viewers deeper insight into handling each of these personalities. She offers advice on how to value their skills and maximise their contribution. At the same time she shows how to minimise the damage to the organisation and fellow team members.

    Item no.: LA11090006 (this title is for Hong Kong, Macau, Taiwan, Japan and South Korea only)
    Format: DVD
    Duration: 30 minutes
    Copyright: 2003
    Price: AUD 495.00

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    HUMOUR POINTS: BODY LANGUAGE



    Item no.: DA11090015 (this title is for Hong Kong, Macau, Taiwan, Japan and South Korea only)
    Format: DVD
    Duration: 5 minutes
    Copyright: 1994
    Price: AUD 250.00

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