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Business and Management

Communication, Creativity and Solving

2 MINUTES TO SUCCESS: A GUIDE TO WHISTLEBLOWING

Blowing the whistle on unethical or illegal practices is a tough decision to make. Your values and integrity may be compromised by what you've seen. You may be fearing the consequences. Psychology expert, Peter Quarry, recommends asking yourself five specific questions, ascertaining degree and frequency of behaviors, their impact and what if anything is already being done. If the answers trouble you, seek independent advice before determining a path forward.

DVD (Closed Captioned) / 2020 / 1 minute 54 seconds

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2 MINUTES TO SUCCESS: BE AN OUTSTANDING LISTENER

Be an Outstanding Listener is a video that will help people who think they are good listeners when in fact they are usually not as good as they imagine. Every job in every organizations requires good quality listening skills to understand and clarify what is being said. Listening skills are especially important for service providers and managers.

Be an Outstanding Listener is a video in which behavioral expert Peter Quarry explains simple ways to become an outstanding listener. These are skills everyone can benefit from and improve their commiunication skills.

DVD (Closed Captioned) / 2020 / 1 minute 56 seconds

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2 MINUTES TO SUCCESS: BE ASSERTIVE WITH YOUR BOSS

Be Assertive with Your Boss is a video that will help anyone develop assertive skills to handle a situation when your boss asks you for more, and you are already overloaded and feel you can't say no. Psychology expert Peter Quarry recommends that you can say no without damaging your relationship.

Be Assertive with Your Boss explores the problem of not being honest with your manager about being overloaded. It will help learners develop skills to speak up and discuss concerns with your boss. Peter Quarry offers useful tips for how to say no to your boss without guilt, how to manage your boundaries and how to offer alternatives or negotiate.

DVD (Closed Captioned) / 2020 / 2 minutes 11 seconds

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2 MINUTES TO SUCCESS: BUILD TRUST AND CREDIBILITY

Build Trust and Credibility is a video designed to help people build their trust and credibility - the jewels of increasing value in these opinionated, conflicted times. They are best demonstrated by a person's expertise, consistency, reliability and ethical behaviors.

Build Trust and Credibility is a video in which psychology expert Peter Quarry provides the elements necessary for building trust and credibility: knowing what you're talking about, consistency of words and actions, civility and respect to others and accountability.

DVD (Closed Captioned) / 2020 / 2 minutes 13 seconds

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2 MINUTES TO SUCCESS: CALL OUT INAPPROPRIATE BEHAVIOR

Call Out Inappropriate Behavior is a video that raises awareness of a range of inappropriate behaviors that remarkably some people still think they can get away, for example being rude or harassing another person. In this video, psychology expert Peter Quarry offers invaluable tips for calling out inappropriate behavior.

Call Out Inappropriate Behavior is a video to encourage teams set up ground rules and help those who witness or experience inapprorpiate behavior and comments, to call it out so it stops. Learn the skills to approach and discuss the inappropriate behavior in a non-threateninkg way. Learn to seek management help and never leave the issue unresolved.

DVD (Closed Captioned) / 2020 / 2 minutes 15 seconds

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2 MINUTES TO SUCCESS: DEALING WITH AN INCOMPETENT MANAGER

It is tempting when things continually go wrong to blame an incompetent manager. Peter Quarry, psychology expert, suggests first doing a reality check with someone independent (it might be a personality clash causing the problem). Try clearly communicating your needs to the manager while negotiating outcomes. Be flexible and share coping strategies with others. If you can no longer cope, it may be time to leave that team.

DVD (Closed Captioned) / 2020 / 2 minutes 2 seconds

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2 MINUTES TO SUCCESS: MOTIVATE A CO-WORKER

Motivate a Co-worker - Despite the plethora of good advice for motivating teams, there is always someone who isn't performing well and/or holding back the others. Peter Quarry, psychology expert, recommends not waiting for management to rectify the issue, but instead engaging those people.

Motivate a Co-worker will show you how to motivate co-workers by engaging and responding to them, ascertaining their needs and not excluding them.

DVD (Closed Captioned) / 2020 / 2 minutes

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2 MINUTES TO SUCCESS: MOTIVATE THROUGH STORYTELLING

Motivate through Storytelling is a video to help you liven up your presentations and team using truthful storytelling techniques - they are more memorable than lots of dry facts.

Motivate through Storytelling is a video in which psychology expert Peter Quarry explains how important storytelling is to our survival and motivation. You will learn strategies to sell, influence, engage and inspire others with real and relevant stories.

DVD (Closed Captioned) / 2020 / 2 minutes 23 seconds

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2 MINUTES TO SUCCESS: PRESENT ONLINE WITH IMPACT

Present Online with Impact is an essential skill given the increasing number of virtual meetings. In this video, behavioral expert Peter Quarry shows you how to ensure your presentation is delivered with impact.

Present Online with Impact is a short but effective video in which you will learn valuable strategies to improve how you come across online. You will learn to start strong with with way you present yourself, to be succinct in words and visuals, to build audience engagement, control the discussion and work to a timeline.

DVD (Closed Captioned) / 2020 / 2 minutes 11 seconds

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2 MINUTES TO SUCCESS: SURVIVING AN UNRELIABLE COLLEAGUE

Behavioral expert, Peter Quarry, knows what unreliability in a colleague can be like. He suggests first explaining to them why their behavior causes problems. If this fails, you can try appealing to their personal brand and their desire to look good, by getting them to make promises in front of others. Praise them and thank them if they deliver; otherwise hold them to account - all in front of others.

DVD (Closed Captioned) / 2020 / 2 minutes 4 seconds

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INSIGHTS AND STRATEGIES: DIG DEEPER TO GET IT RIGHT

Former homicide task force leader, Colin McLaren explains to Eve Ash how effective researching and interviewing is on par with being a sleuth. Too many people are casual about details. Colin stresses the importance of getting to the source of the issue and establishing all the facts until they are mastered. He balances a competitive instinct for digging deepest with the necessity for retaining an open mind when considering a problem. It is essential to be fearless in your presentation of information, challenging when it's called for, seeking correct outcomes and remaining as accurate as possible. Get it right first time, he counsels - never give up. Follow procedures and maintain your principles.

DVD (Closed Captioned) / 2020 / 11 minutes 44 seconds

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INSIGHTS AND STRATEGIES: 3 STEPS TO CRITICAL THINKING

Critical thinking is in hot demand, but unfortunately in short supply. Some people are critical thinkers but most people tend to think uncritically. Eve Ash asks Peter Quarry to explain how critical thinking is learned and developed. Peter explains that recognizing and switching off emotions is the first step. This entails understanding how we feel and considering alternative responses. Also, it's important not to jump to conclusions. Focus on the facts and seek more evidence before responding. Peter recommends rising above the usual 'win/lose' approaches to a problem. Other solutions might emerge if everyone calms down before examining a broader range of possibilities. Be willing to look beyond the ideas and information that merely confirm the view you already have.

What is Critical Thinking?
Critical Thinking - Recognize & Switch off Emotions
Critical Thinking - Collect & Use Information & Data
Critical Thinking - Avoid Thinking Errors

DVD (Closed Captioned) / 2019 / 11 minutes 48 seconds

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INSIGHTS AND STRATEGIES: 4 COMMUNICATION SKILLS EVERYONE NEEDS

Ever-increasing complexity in the workplace means that effective communication skills are more important than ever. Peter Quarry outlines to Eve Ash the four key communication skills needed for survival: lean communication (getting straight to the point), connecting with others (social skills), adaptability (learning to read and relate to different types of people) and using texting and social media in an appropriate, professional way (understanding the importance of sensitive, respectful and polite messaging).

DVD (Closed Captioned) / 2019 / 13 minutes 11 seconds

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INSIGHTS AND STRATEGIES: 4 STRATEGIES FOR BUILDING COLLABORATION

This program covers the growing importance of collaboration as a workplace skill. Pooling ideas and team-based projects result in higher-performing workplaces. Effective collaboration however requires understanding of people's different work and communication styles, and the willingness to suspend judgement and let go of stubborn beliefs. Peter Quarry outlines ways collaboration can be "killed" and how it can be designed for improved outcomes.

DVD (Closed Captioned) / 2019 / 10 minutes 57 seconds

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INSIGHTS AND STRATEGIES: 4 WAYS TO BOOST CREATIVITY

The digital economy is opening up ways for everyone to be creative. It doesn't just mean being artistic - it's more about ideas, solutions, alternatives, incremental improvements. Peter Quarry and Eve Ash discuss ways that mental capacity can be developed, perspectives changed, group power leveraged and making things actually happen.

DVD (Closed Captioned) / 2019 / 15 minutes 22 seconds

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INSIGHTS AND STRATEGIES: 5 ESSENTIALS FOR POWERFUL PRESENTATIONS

Presentations can be dull for audiences. People feel nervous when presenting. Peter Quarry and Eve Ash cover five essential areas for powerful presentations. These include memorable ways to commence, managing anxiety, being succinct and sign-posting information, maintaining audience engagement, relaxed body language, telling a story and finishing with a bang.

DVD (Closed Captioned) / 2019 / 17 minutes 26 seconds

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INSIGHTS AND STRATEGIES: SOLVE PROBLEMS WITH APPRECIATIVE INQUIRY

When things go wrong, people traditionally have a negativity bias and dig deep into what went wrong. Kylie Bell introduces Eve Ash to Appreciative Inquiry, an alternate approach devised by David Cooperrider that starts with asking "What is already going well?" We explore this flipped way of solving a problem through a 5D model: define (this is goal), discover (what is already being done well), dream (what are we ultimately aiming for?"), design (plan how the goal is achieved) and destiny (making the dream reality and powering up commitment). Kylie gives examples of where this was used, in government and a retail client.

DVD (Closed Captioned) / 2019 / 12 minutes 30 seconds

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