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INTERVIEWING SKILLS

INTERVIEWING SKILLS


LEARNING A LA CARTE: SELECTION INTERVIEWING

Featuring:
  • Interviewer Peter Quarry

    Learn practical ways to ensure the selection interview accurately assesses skills, knowledge, attitudes and the right 'fit for job'.

    With Glenda May, Australia.

    Glenda May is an organisational psychologist and corporate consultant working with many of Australia's top companies and several overseas companies, on their selection interviewing and performance management.

    She works extensively in the areas of Career Management, Performance Appraisal Schemes, Design and Administration of Assessment Centres, Selection Interviewing and Business Writing.

    Item no.: PC01140328
    Format: DVD
    Duration: 12 minutes
    Audience: Managers, Executives
    Copyright: 2006
    Price: AUD 339.00

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    LEARNING A LA CARTE: THE SCIENCE OF SELECTION

    Featuring:
  • Interviewer Peter Quarry

    Find out what the latest research tells us about how to recruit and select people. Gain practical ideas about the selection process.

    With Professor Mike van Oudtshoorn, UK.

    Mike van Oudtshoorn is an Organisational Psychologist and founder of i-coach academy. Mike's background is in adult learning and development, assessment of potential and performance, and existential counselling.

    He has a master's degree in counselling, two doctorate qualifications and a breadth of experience with organisation client projects internationally. He was the HR director of the Edgars Group before starting his own consultancy in 1973.

    Mike has held academic posts at The Californian School of Professional Psychology, The Fielding Institute and Napier Business School. He is currently Chair of the African Centre for Coaching and Learning based at the University of Stellenbosch Business School and holds visiting professorships at Middlesex University and Stellenbosch University.

    Item no.: TG02480363
    Format: DVD
    Duration: 14 minutes
    Audience: Managers, Executives
    Copyright: 2006
    Price: AUD 339.00

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    PEOPLE SKILLS: INTERVIEWING

    Featuring:
  • Presenter Peter Quarry

    Learn the communication and questioning skills that will get you the high quality information you want, whether you are interviewing, researching, investigating or just wanting to find out what's going on.

    The TELL method of interviewing:
  • 1. Trust
  • 2. Energise
  • 3. Lead to detail
  • 4. Look for clues

    Learning Outcomes
  • 1. Be able to describe the TELL method of interviewing
  • 2. Have practised conducting a role play interview and received constructive feedback

    Item no.: NH02370443
    Format: DVD
    Duration: 12 minutes
    Audience: Managers
    Copyright: 2007
    StdBkNo: 9781875645374
    Price: AUD 515.00

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    SELECTION INTERVIEW SKILLS: ANNA OR MAT?

    Watch Bill and Mark interview Anna and Mat using a wide range of question styles. Then see the panel review of each applicant and a final comparison review. Who is better suited to the job? What else will be required to assess their suitability?



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    Item no.: NZ02370835
    Format: DVD
    Duration: 22 minutes
    Audience: Managers, Executives, Trainers
    StdBkNo: 9781921409202
    Price: AUD 405.00

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    SELECTION INTERVIEW SKILLS: ASSESSMENT CENTRE INTERVIEWS

    Assessment centres are a powerful way to assess competencies such as problem solving, communication and leadership.

    Mark leads his panel to assess five applicants. They use two challenge situations to assess key competencies and discuss the performance of each applicant to narrow the field. Key points are provided about the effective use of assessment centres.



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    Item no.: EJ02480836
    Format: DVD
    Duration: 13 minutes
    Audience: Managers, Executives, Trainers
    StdBkNo: 9781921409240
    Price: AUD 405.00

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    SELECTION INTERVIEW SKILLS: BEHAVIOURAL INTERVIEW TRIGGERS

    A wide variety of behavioural and situational interview scenarios are provided to enable viewers to critique each one and discuss the strengths and weaknesses of the interviewers' approach.

    There are 18 trigger scenarios grouped for ease of use.



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    Item no.: WU01140837
    Format: DVD
    Duration: 24 minutes
    Audience: Managers, Executives, Trainers
    StdBkNo: 9781921409257
    Price: AUD 405.00

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    SELECTION INTERVIEW SKILLS: BODY LANGUAGE AND RAPPORT IN INTERVIEWING

    The body language and tone of interviewers have a big impact on job applicants.

    Find out the five best ways to build rapport and ensure you put your applicants at ease.

    Learn about providing encouragement and explaining positively and how to invite and respond well to questions.



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    Item no.: MT02370838
    Format: DVD
    Duration: 10 minutes
    Audience: Managers, Executives, Trainers
    StdBkNo: 9781921409172
    Price: AUD 405.00

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    SELECTION INTERVIEW SKILLS: INTERVIEWING FOR RECEPTIONIST

    Sadhana interviews Erin for the role of receptionist in the corporate headquarters of a large business. She asks a range of questions to assess Erin's suitability and provides an excellent review of Erin's performance.



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    Item no.: AS02480839
    Format: DVD
    Duration: 10 minutes
    Audience: Managers, Executives, Trainers
    StdBkNo: 9781921409219
    Price: AUD 405.00

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    SELECTION INTERVIEW SKILLS: INTERVIEWING PANELS

    Learn more about interview panels and how to prepare for an interview so each panelist is ready to perform well.

    Find out the essential DOs and DON'Ts for an effective panel interview and the benefits of having varied opinions to make a quality decision.

    Tips for effective assessment discussions are provided along with a case study (20 minutes) of one panel.



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    Item no.: SC01140840
    Format: DVD
    Duration: 31 minutes
    Audience: Managers, Executives, Trainers
    StdBkNo: 9781921409271
    Price: AUD 405.00

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    SELECTION INTERVIEW SKILLS: OFFICE MANAGER INTERVIEW

    Simon interviews Ben for the role of Office Manager, and uses a range of traditional, situational and behavioural questions to assess his suitability. Simon probes for specific details and responds to questions from Ben. Simon reviews Ben's performance.



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    Item no.: AW02370841
    Format: DVD
    Duration: 22 minutes
    Audience: Managers, Executives, Trainers
    StdBkNo: 9781921409196
    Price: AUD 405.00

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    SELECTION INTERVIEW SKILLS: PROPERTY MANAGER INTERVIEW

    Sadhana needs a top Property Manager to join the team. She is very particular about the kind of person she wants and uses a range of challenging questions with Sofia to ensure she elicits sufficient information to assess her suitability. Sadhana reviews Sofia's performance.



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    Item no.: BR02480842
    Format: DVD
    Duration: 13 minutes
    Audience: Managers, Executives, Trainers
    StdBkNo: 9781921409233
    Price: AUD 405.00

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    SELECTION INTERVIEW SKILLS: QUESTION TYPES IN INTERVIEWS

    Questions can be powerful when used appropriately. Find out about the use of open and closed questions and learn how to use situational, behavioural interviewing and probing questions. Find out which questions are problematic and should be avoided.



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    Item no.: HA01140843
    Format: DVD
    Duration: 12 minutes
    Audience: Managers, Executives, Trainers
    StdBkNo: 9781921409189
    Price: AUD 405.00

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    SELECTION INTERVIEW SKILLS: REFERENCE CHECK

    Handled well, reference checks can save employers from costly hiring mistakes and shed light on how best to manage potential employees.

    Avoid common mistakes when contacting referees by learning the key requirements for a good quality reference check. This program provides an excellent checklist for reference checks.



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    Item no.: BW02370844
    Format: DVD
    Duration: 8 minutes
    Audience: Managers, Executives, Trainers
    StdBkNo: 9781921409288
    Price: AUD 405.00

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    SELECTION INTERVIEW SKILLS: ROLE PLAYS AND WORK TESTS

    Role plays and work tests can be very effective in choosing the right applicant. Find out about work tests and how to use role plays successfully.

    Natalie manages a call centre and is recruiting new staff. She uses role play scenarios to compare the four applicants and provides a useful review of how each applicant performed.



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    Item no.: JP02480845
    Format: DVD
    Duration: 13 minutes
    Audience: Managers, Executives, Trainers
    StdBkNo: 9781921409264
    Price: AUD 405.00

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    TAKE AWAY TRAINING: SELECTION TECHNIQUES

    Featuring:
  • Interviewer Eve Ash
  • Interviewee Peter Quarry

    Discover exciting new ways to assess job applicants and select the best person.

    Item no.: TA02480730
    Format: DVD
    Duration: 17 minutes
    Audience: Managers
    Copyright: 2006
    Price: AUD 339.00

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    TAKE AWAY TRAINING: THE ART OF BEHAVIOURAL INTERVIEWING

    Featuring:
  • Interviewer Eve Ash
  • Interviewee Peter Quarry

    Research shows behavioural interviewing is five times more successful in choosing the right candidate for a job, over more traditional interviewing techniques. Psychologist Peter Quarry explains behavioural interviewing and gives many examples of how to do it in a real situation.

    This program covers:
  • The difference between traditional and behavioural interviewing.
  • How to base the interview structure on the job analysis.
  • How to ask behavioural questions.
  • Follow up questions.
  • Assessing credibility.



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    Item no.: RW02370856
    Format: DVD
    Duration: 19 minutes
    Audience: Managers, Executives
    StdBkNo: 9781921409370
    Price: AUD 339.00

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