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Presenting with Impacts


Presenting with Impacts



LEARNING A LA CARTE: PREPARING YOUR BUSINESS CASE

Featuring:
  • Interviewer Eve Ash

    Eve Ash interviews Suzanne Dvorak CEO, Marie Stopes International

    Many managers and employees often need to prepare and present a business case to senior personnel for approval. This can be a daunting task, particularly for the inexperienced. However, certain steps can save time, aid delivery and improve your success rate.

    In this program, Eve Ash talks with Suzanne Dvorak about preparing a successful business case.

    Training Points
  • 1. Defining a business case
  • 2. Considering the required skills
  • 3. Common mistakes
  • 4. Preparing and communicating the business case
  • 5. Risks and timeframes
  • 6. Measuring success
  • 7. Handling rejection and blockers
  • 8. The importance of project management

    Item no.: FK02370864
    Format: DVD
    Duration: 14 minutes
    Copyright: 2009
    Price: AUD 319.00

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    SALES AND SERVICE MASTERCLASS: PRESENTING WITH IMPACT

    A panel of sales experts hosted by psychologist Peter Quarry discuss how sales people can present with greater impact by knowing their product or service and focussing on benefits rather than features. They explore the best methods of approaching product and service presentations and discuss a range of presentation challenges whether it be offthe- shelf products or more complicated presentations involving big ticket items and intangible products and services.

    Item no.: PN01140930
    Format: DVD (Closed Captioned)
    Duration: 16 minutes
    Copyright: 2009
    Price: AUD 319.00

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    SALES AND SERVICE MASTERCLASS: SELLING YOURSELF FIRST

    Psychologist Peter Quarry and a panel of experts explore the dynamics of first impressions, building rapport, and strategies for building trust - all critical elements in securing sales and providing quality customer service. They offer some specific tools to overcome the de-motivation that affects all sales people from time to time, and examine the role of physical fitness and attitude in producing the positive energy required to succeed.

    Item no.: DA02370931
    Format: DVD (Closed Captioned)
    Duration: 12 minutes
    Copyright: 2009
    Price: AUD 319.00

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    WORKPLACE EXCELLENCE: INSPIRATIONAL LEADERSHIP

    Discover the behaviours, attitudes and strategies of outstanding leaders:

  • Lead by example
  • Project your passion
  • Drive your decisions
  • Empower your champions
  • Reach your goals
  • Give time and respect to your people

    Item no.: LT02370991
    Format: DVD
    Duration: 13 minutes
    Copyright: 2009
    Price: AUD 495.00

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    PEOPLE SKILLS: PRESENTING TO A GROUP

    Featuring:
  • Presenter Peter Quarry

    You can immediately improve your presentations, ensuring you never fail to inform or motivate.

    Learn the six factors essential to making a successful business presentation.

    Training Points
  • 1. First few moments
  • 2. Audience involvement
  • 3. Use visuals
  • 4. Read the group
  • 5. Maintain control
  • 6. Push for action

    Learning Outcomes
  • 1. Be able to list and describe the six factors essential to making a successful business presentation.
  • 2. Have given a practice presentation and received constructive feedback.
  • 3. Have identified specific improvements they can make to future presentations.

    Item no.: LH02370451
    Format: DVD
    Duration: 14 minutes
    Copyright: 2007
    Price: AUD 515.00

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    PEOPLE SKILLS: WINNING FIRST IMPRESSIONS

    Featuring:
  • Presenter Peter Quarry

    You don't get a second chance to make a first impression. Learn why first impressions are so important.

    Discover how to give a positive impact whether you are going for a job interview, making a sales call, receiving a visitor at the reception desk or dealing with customers.

    Training Points
  • 1. Be positive
  • 2. Be helpful
  • 3. Be professional
  • 4. Be organised
  • 5. Be special

    Learning Outcomes
  • 1. Be able to describe why creating a winning first impression is so important
  • 2. Be able to list five ways in which people can make a winning first impression
  • 3. Have identified three specific things they can do to improve the first impression they make

    Item no.: RZ02370459
    Format: DVD
    Duration: 10 minutes
    Copyright: 2007
    Price: AUD 515.00

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    YOUNG MAN DESPERATE TO IMPRESS, A

    Mark is desperate to impress on a date, so he gets advice from his friend Sofia - who knows how to make a positive impression at work and achieve success.

    This program is designed for young people (15 - 25 year olds) who are new to, or recently joining, the workforce in a range of settings where it is necessary for people to be able to make a strong positive impression on others.

    It will trigger a great discussion about how to be impressive - what works and what doesn't.

    This program is an ideal discussion starter for anyone trying to be impressive - on the phone or face to face - going for a job interview, customer service, sales, or making a presentation. The activities are designed to help viewers improve themselves.

    Learning Outcomes

    By the end of the training session, participants will be able to:
  • 1. List three situations in which they need to be able to impress others
  • 2. Describe at least five ways to make a positive impression on others
  • 3. Identify their individual strengths and weaknesses when making an impression on others
  • 4. List specific actions they need to take to strengthen the positive impressions they make

    Item no.: BC02480848
    Format: DVD
    Duration: 9 minutes
    Copyright: 2007
    Price: AUD 405.00

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    TAKE AWAY TRAINING: 10 POWERFUL NETWORKING SKILLS

    Featuring:
  • Interviewee Eve Ash
  • Interviewer Peter Quarry

    Learn how to become more successful with your networking by implementing ten powerful skills.

    Discover whether you are a passive, active or proactive networker.

    THE PASSIVE NETWORKER
    Can at least cope in any social situation

    1. Positive Mindset
  • Needs to be polite and carry a conversation
  • Can mix with people and not just stand by themselves

    2. Introduce Yourself
  • How to introduce yourself with confidence

    3. Don't be Boring
  • Avoid talking too much about self
  • Read body language
  • Ask questions about the other person

    4. The Art of Escape
  • Polite way to leave conversation

    THE ACTIVE NETWORKER Takes more risks and meets new people

    5. Be a Central Introducer
  • Bring people together using common interests

    6. Help Others
  • Provide help that the person will appreciate

    7. Build Your Profile
  • Build your image modestly
  • Use name dropping appropriately
  • Create a legend for yourself

    THE PROACTIVE NETWORKER
    Super organised, plans networking events, promotes self image

    8. Be Super Organised
  • Manage database of people
  • Database includes where you met, interests and summary about the person for future reference

    9. Create Opportunity
  • Offer knowledge you possess to certain network groups

    10. Action Plan
  • Have a plan and network strategy

    Item no.: FV01140785
    Format: DVD
    Duration: 18 minutes
    Copyright: 2007
    Price: AUD 319.00

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    TAKE AWAY TRAINING: HOW TO MAKE A 5 STAR IMPRESSION

    Featuring:
  • Interviewer Eve Ash
  • Interviewee Peter Quarry

    Learn how to make a powerful impression anywhere, any time. Ideal for those in sales or service, trainers, presenters, people going for job interviews, and anyone trying to influence others.

    1. Deliver Politeness & Courtesy
  • Use of names
  • Greeting
  • Eye contact
  • Smiling
  • Positive body language
  • Offer as much assistance as possible
  • If something goes wrong, apologise
  • Create 'wow' response with 5 star politeness and courtesy

    2. Have Knowledge & Information
  • Know things about company, product, service
  • Do research to find out more
  • Refer to facts and research

    3. Reveal Achievements
  • Mention achievements to create an impression
  • Talk in a subtle, modest way instead of a bragging way
  • Achievements can be feedback you have received

    4. Show Enthusiasm & Motivation
  • Using tone of voice, body language, smile, eye contact
  • Recognise if you lack enthusiasm & motivation
  • Observe someone else who is more extroverted, and look at the things they do and practise them

    5. State Values & Beliefs
  • When you make a statement about your values or beliefs it leaves a strong impression
  • Make sure you follow with the action you are talking about

    Implementing the 5 points:
  • Going for a job interview, aim to hit all 5 points
  • Use as a checklist


    Click Here To Preview


    Item no.: DS02480805
    Format: DVD
    Duration: 12 minutes
    Copyright: 2007
    Price: AUD 319.00

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    TAKE AWAY TRAINING: COMMON FACILITATION MISTAKES

    Featuring:
  • Interviewer Eve Ash
  • Interviewee Peter Quarry

    Learn to lead group discussions, ensure productive contributions, manage group dynamics and achieve planned outcomes.

    Training Points
    1. No clear plan
    Have clear goal
    Have a structure
    Structure depends on goal
    eg. Decision making, learning, problem solving


    2. Loose control
    Facilitation involves leadership
    Firm leadership at start
    Let go later
    Summarise to move on
    Use transition techniques


    3. Any discussion is good
    Understand group dynamics
    Focus on process, not content
    Manage group process
    Clarify your own role


    4. Uneven participation
    Use 'gate-keeping' - opening and closing
    Use verbal and non-verbal signals
    Invite wider participation

    5. No focus on results
    Manage time
    Avoid regression
    Push for specifics
    Use action plans
    Who? What? When? Review date?


    6. Recommendations for new facilitators Observe skilled facilitator Seek feedback Use 360 degree feedback


    Item no.: JL01140554
    Format: DVD
    Duration: 15 minutes
    Copyright: 2006
    Price: AUD 319.00

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    TAKE AWAY TRAINING: CONSULTING SKILLS FOR PROFESSIONALS

    Featuring:
  • Interviewer Eve Ash
  • Interviewee Peter Quarry

    Gain practical advice for internal and external consulting.


    Item no.: WK01140652
    Format: DVD
    Duration: 11 minutes
    Copyright: 2006
    Price: AUD 319.00

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    TAKE AWAY TRAINING: CONTROLLING MEETINGS

    Featuring:
  • Interviewer Eve Ash
  • Interviewee Peter Quarry

    Learn to control agendas, time, participation and difficult people in meetings.


    Item no.: HA02370655
    Format: DVD
    Duration: 16 minutes
    Copyright: 2006
    Price: AUD 319.00

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    TAKE AWAY TRAINING: DIFFICULT PRESENTATIONS MADE EASY

    Featuring:
  • Interviewer Eve Ash
  • Interviewee Peter Quarry

    Learn practical ways to deal with the five most difficult situations. Suited to sales, training, change or project managers.

    Anxiety and fear:
  • Nerves are useful
  • Prepare adequately
  • Use deep breathing
  • Use positive visualisation - 'see' a successful session
  • Use introductory activity
  • Don't panic
  • Ask audience for help
  • View audience positively
  • Be comfortable with silence

    The boredom factor:
  • Less is more - simpler, fewer slides
  • Build in variation
  • Ask for feedback

    Unexpected disasters:
  • Have back-up plan for potential problems, eg. Limited time
  • Calm audience down - joke if equipment fails
  • Take the lead - shows you are feeling OK
  • Offer apology
  • Involve audience in solving problem
  • Buy time with activity, eg. Generating questions for later

    Difficult, challenging people:
  • Avoid conflict spiral
  • Defer discussion
  • Seek others' views
  • Acknowledge their views

    They just don't buy it:
  • Pick up cues early
  • Ask questions
  • Listen non-defensively
  • Use lateral persuasion - scenarios, case studies
  • Collaborate - share expertise

    Item no.: BT02480567
    Format: DVD
    Duration: 16 minutes
    Copyright: 2006
    Price: AUD 319.00

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    TAKE AWAY TRAINING: FACILITATION SKILLS

    Featuring:
  • Interviewer Eve Ash
  • Interviewee Peter Quarry

    Practical suggestions for structuring meetings and leading discussions.


    Item no.: JH02370682
    Format: DVD
    Duration: 13 minutes
    Copyright: 2006
    Price: AUD 319.00

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    TAKE AWAY TRAINING: LEADING GROUP DISCUSSIONS

    Featuring:
  • Interviewer Eve Ash
  • Interviewee Peter Quarry

    A popular program with practical tips on successful techniques for leading group discussions.


    Item no.: WY01140696
    Format: DVD
    Duration: 17 minutes
    Copyright: 2006
    Price: AUD 319.00

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    TAKE AWAY TRAINING: PUBLIC SPEAKING WITH CONFIDENCE

    Featuring:
  • Interviewer Eve Ash
  • Interviewee Peter Quarry

    Discover techniques to cope with nerves and make presentations interesting.


    Item no.: EZ02370727
    Format: DVD
    Duration: 12 minutes
    Copyright: 2006
    Price: AUD 319.00

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    TEAMWORK ESSENTIALS: PRESENTATIONS WITHOUT FEAR

    Making a presentation is frequently a task people dislike, but it is a part of business life. Whether it is convincing senior management to train a group of staff in a new procedure, making a sales presentation or briefing clients on the progress of a project, presentations aim to both inform and motivate the audience.

    This program will show viewers how to resolve the five most daunting challenges faced by team members when making presentations, giving them the confidence they need to look and sound more professional.

    Training Points
  • Break the "fear spiral" and keep anxiety levels under control
  • Avoid the "talking trap"
  • Motivate audiences and involve them in a presentation
  • Effectively handle an unplanned interruption
  • Deal with a difficult audience member

    Item no.: AW02370761
    Format: DVD
    Duration: 17 minutes
    Copyright: 2006
    Price: AUD 625.00

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