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Seven Principles for Building Successful Businesses

Seven Principles for Building Successful Businesses


SEVEN PRINCIPLES FOR BUILDING SUCCESSFUL BUSINESS

With David DeWalt

  • Generating a "noble cause" to find, motivate and retain the best employees.
  • How to instill and channel a winning culture.
  • Why acquisitions fail - and how to make them succeed.

    "If you can see it, you can be it." Based on 25 years of experience in Silicon Valley, David DeWalt's first principle for building a successful enterprise is to communicate a strategic vision - capturing employee loyalty by framing it as a noble undertaking. His second is to create a winning culture, one in which competing to be Number One not only drives strategic imperatives but also flows through to actionable projects, budgets, and timelines in order to accomplish your goals. If you can't get these two principles right, notes DeWalt, you'll fail.

    Devotion to customer success is his third requirement. Customers don't believe you have to be perfect, but they do expect you to do the right thing, particularly when something goes wrong. Fourth, develop an entrepreneurial spirit among your employees, and track attrition and retention to ensure their success. Fifth, execute well on acquisitions by aligning the goals of both companies, and sixth, take practical steps to market globally. And finally, strive for operational excellence.

    Item no.: YR00300326
    Format: DVD
    Duration: 48 minutes
    Audience:
    Copyright: 2010
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    Price: USD 95.00

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    GOOD BOSS, BAD BOSS: HOW TO MASTER THE ART OF LEADERSHIP

    With Robert Sutton

  • The toxic tandem, the mum effect, and other challenges to being a good boss.
  • Why good bosses make it safe to disagree.
  • How to predict the most effective leaders in an organization.

    Great bosses are self-obsessed - but not for egotistical reasons. The best are those who understand their people's opinions of them and what it's like to work for them. This is no easy task. People in power tend to focus on their own needs over the needs of others. They also believe they have a stronger positive influence over their people than they actually do. From peer-reviewed research and case studies, Professor Sutton found truly in-tune leaders share five hallmark characteristics.

    Good bosses are "perfectly assertive": they are aware of people's reactions to them, and adjust, knowing when to push or back off. They have the "attitude of wisdom," dancing on the edge of overconfidence, but with a healthy dose of self doubt and humility. They use a "small wins" strategy, framing big, hairy goals in terms of small, manageable steps. And they eliminate the negatives in an organization, such as competitive superstars or rotten apples. Finally, the best bosses serve as a "human shield," protecting their people from harm, distractions, and indignities.

    Item no.: RC00300323
    Format: DVD
    Duration: 54 minutes
    Audience:
    Copyright: 2010
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    Price: USD 95.00

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    LEADING IN A CONNECTED WORLD

    With Rob Cross

  • How your organization's interpersonal networks drive business results.
  • Why leaders attuned to networks are more successful over time.
  • What a high-quality, energy-building network looks like.

    Networks of relationships among employees are increasingly the means by which organizations create value and foster innovation. From ten years of research tracking top-performing leaders at over 60 companies, Professor Cross found that successful leaders manage informal networks to compensate for weaknesses in formal structures, and thus improve collaboration, knowledge-sharing and best practices. In doing so, they are less susceptible to the loss of key contributors whose expertise enables a group to succeed.

    Top - performing leaders analyze and respond to interpersonal networks differently than leaders who fail - in five ways. They identify and adjust staff overloads to minimize bottlenecks. They draw in the "folks on the fringe" of networks by getting newcomers involved with colleagues and reengaging under-connected high performers. They bridge silos to facilitate collaboration across functions, geographies, hierarchy and expertise. They develop surge capacity by ensuring that the best expertise in a network is tapped for new problems and opportunities. And they minimize insularity by coordinating focus across groups on key accounts or business goals.

    Item no.: WA00300311
    Format: DVD
    Duration: 59 minutes
    Audience:
    Copyright: 2010
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    Price: USD 95.00

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    INSPIRING LEADER, THE

    By Jack Zenger, PhD

    Program Highlights

  • What one critical competency must leaders possess?
  • The business case for inspiring and engaging your employees.
  • How charismatic leaders connect with others.

    What defines great leadership? Using original research on 360-degree feedback data for thousands of managers, Jack Zenger, with colleagues Joseph Folkman and Scott Edinger, identified 16 specific competencies the most effective leaders share. Of these, the ability to inspire and motivate others to high performance had the most significant, positive impact on the performance of the organization. And yet, it was the area in which managers were weakest.

    Inspiring others is a "soft skill," one that many believe you need to be born with to possess. But in evaluating the research, Dr. Zenger and his colleagues determined that inspiring others to greatness is, in fact, something that can and should be learned. The attributes of inspiring leaders, such as being a role model or a change champion, can be acquired. The skills, ranging from goal setting to developing staff to being a good communicator, are learnable. And even the most critical characteristic of an inspiring leader - the ability to make an emotional connection with a team - is achievable, by building on key strengths in your own personality and leadership approach.

    Item no.: KF02500298
    Format: DVD
    Duration: 55 minutes
    Audience:
    Copyright: 2009
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    Price: USD 95.00

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    ENTERPRISE OF THE FUTURE, THE: TURNING CHANGE INTO OPPORTUNITY

    By Jim Bramante

    Program Highlights
  • Five core traits that make up the DNA of the enterprise of the future.
  • How to serve "information omnivores," today's technology-savvy customers.
  • Getting the right talent worldwide: how leaders grow their business strategically.

    Leaders today face an ever more global, competitive, and dynamic environment. Emerging markets provide growth opportunities, yet demand innovative business models. Jim Bramante distills the findings of IBM's latest Global CEO Study, based on interviews with one thousand CEOs worldwide, to define the Enterprise of the Future.

    He points to five strategic trends found in the leaders across industry segments. Top performers hunger for and embrace change rather than react to it. They innovate beyond customer imagination to reach the technologically sophisticated. These leaders seek new ways to organize globally to tap worldwide talent, and they are willing to aggressively attack enterprise and revenue models - even whole industry models. Finally, they demonstrate a genuine concern for customer and corporate social responsibility.

    Jim Bramante serves on IBM's Chairman's Performance Team as well as Innovation and Values Team. Prior to joining IBM, he was CFO of PriceWaterhouseCoopers Consulting and a member of its Executive Committee. Bramante is the co-author of the book "eCFO - Sustaining Value in the New Corporation."

    Item no.: WZ00300280
    Format: DVD
    Duration: 46 minutes
    Audience:
    Copyright: 2008
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    Price: USD 95.00

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    LEVERAGING THE SPOTLIGHT OF LEADERSHIP: WHAT EVERY LEADER SHOULD KNOW

    By Jay Conger

    Program Highlights
  • Use evocative story telling to emphasize your focus and leave a lasting impression.
  • Model the behavior that gives your organization its unique advantage.
  • Signal and guide priorities with simple "must do" rules and "memorable moments."

    Managers and executives sit in a natural spotlight because of their leadership role. The best leaders harness the spotlight as a powerful tool to get things done - influencing the behavior and decision-making of their staff, even when they are not present.

    Professor Conger explains that leadership is gauged more in the small actions of the day than in the big decisions. He illustrates how successful leaders employ specific techniques to lead members of their organizations and guide their decisions. According to Conger, the spotlight also magnifies careless comments or actions, and the best leaders are always conscious of the image they project.

    Dr. Conger serves as Senior Research Scientist at the Center for Effective Organizations, Marshall School of Business, University of Southern California. He has written for numerous publications, including Harvard Business Review, The New York Times, and The Wall Street Journal, and authored twelve books, most recently, "The Practice of Leadership." Professor Conger received his BA from Dartmouth College, his MBA from the University of Virginia, and his DBA from the Harvard Business School.

    Item no.: RV02500282
    Format: DVD
    Duration: 54 minutes
    Audience:
    Copyright: 2008
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    Price: USD 95.00

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    X-TEAMS: EXTROVERTED TEAMS THAT LEAD AND INNOVATE

    By Deborah Ancona

    Program Highlights
  • External focus, fluid roles, and distributed leadership define high-performing X-teams.
  • The three phases of product or process development needed for a team's success.
  • How to establish and support X-teams in your organization.

    Deborah Ancona challenges the dominant wisdom that effective teams focus internally on the roles, synergies, and collaboration of team members to produce results. Building on twenty-five years of research, she shows that the most successful teams instead focus externally - on customers, competition, and the marketplace - tapping into an expanded knowledge base and skills set to move forward quickly.

    X-teams cross boundaries within their own organizations as well. Members network up and down the hierarchy, gaining support for their undertaking as well as knowing how best to integrate it strategically into the organization.

    X-teams need to be fostered, and Dr. Ancona describes how team members should be selected, what the mindset of the team should be from Day 1, and how the teams should be supported with tools, timelines, deliverables, and top-management commitment.

    Item no.: WH00300286
    Format: DVD
    Duration: 54 minutes
    Audience:
    Copyright: 2008
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    Price: USD 95.00

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    EXECUTING LEADERSHIP TRANSITIONS: STRATEGIES AND PRACTICE

    Featuring: Scott McNealy

    Program Highlights
  • Why having an enemy is only outdone by having a cause.
  • The value of the "Obvious Number Two."
  • Why it's OK to have fun.

    Scott McNealy believes leaders cannot be created--only identified. But even natural leaders need exposure. They need the opportunity to take on challenges that hone their skills and generate the wisdom to reach their full potential. That's where coaching comes in. Given proper motivation and mentoring, individuals (and teams) will do their best--strengthening their organizations in the process of increasing their own effectiveness.

    McNealy explains how to develop your own strengths to lead other leaders. And, having recently completed a successful leadership transition strategy at Sun, he shares his methods for selecting and grooming dynamic leaders. He emphasizes the importance of evaluating on the basis of integrity as well as ability, and encourages you to get rid of the prima donnas (sooner rather than later). In this insightful talk, McNealy offers a game plan for preparing and inspiring your next generation of leaders--at every level of your organization.

    Scott McNealy co-founded Sun Microsystems Inc. in 1982 and served as chief executive officer and chairman from 1984 to 2006. McNealy guided the company from a Silicon Valley start-up to a leading provider of network computing infrastructure, with almost 38,000 employees worldwide.

    Item no.: PN00300260
    Format: DVD
    Duration: 56 minutes
    Audience:
    Copyright: 2007
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    Price: USD 95.00

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    GETTING THE BEST FROM OTHERS

    By Doug Harris

    Program Highlights
  • How to be comfortable with discomfort.
  • Why we can't see our own privilege - but outsiders can.
  • How celebration can replace fear, guilt and self-righteousness.

    Good managers, wanting to do the right thing, often miss the boat when it comes to getting the best out of a diverse workforce. Not wanting to offend, they choose peace over honest feedback, thereby limiting their people's potential. Not understanding what motivates each individual, they offer incentives that are not meaningful, or "encouragement" that backfires and alienates their staff.

    Doug Harris has spent his career discovering what it takes to start the dialogue and establish parameters for healthy debate. He explains the steps for reaching awareness, managing biases, and "doing unto others as they want to be done unto." He encourages us to expand our network, explore cultural events, and study up. By bringing different people to the table, different questions get asked. This leads to innovation, better solutions and an empowered, involved workforce.

    Doug Harris began his career with Procter & Gamble and Scott Paper, where he served as an employee relations specialist, sales trainer and sales professional. He also served as founder and president of Samuel Roberts & Associates, an executive search firm specializing in minority recruitment. Mr. Harris is the advisor for the Diversity Committee for Chicago SHRP.

    Item no.: TC02500268
    Format: DVD
    Duration: 48 minutes
    Audience:
    Copyright: 2007
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    Price: USD 95.00

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    HOW TO MANAGE PEOPLE THROUGH CONTINUOUS CHANGE

    By Carol Kinsey Goman, PhD

    Program Highlights
  • The 5 biggest mistakes leaders make when managing change.
  • What it takes to go from "surviving change" to "thriving on change."
  • How change really gets communicated through an organization.

    Change is no longer an event¡K Change is business as usual. Customers are demanding "better, faster, cheaper"; competition is fierce; and a turbulent economy and technological advances increase the pressure to "do more with less." Success today is dependent on keeping your work force resilient, positive, and engaged while this rapid (and accelerating) change constantly turns your organization upside down. Yet, employees are increasingly skeptical about committing to business strategies that are constantly being redefined.

    So how do you successfully implement a change initiative, and keep your organization flexible and adaptive? Dr. Goman presents specific methods for communicating to employees both the WIIFM benefits of your plan and the negative consequences for the viability of your team if they don't get on board. She explains why, as a leader, your actions in the hallways are more important than what you say in the meetings, and how symbols can inspire commitment - or totally sabotage any progress toward your goal.

    Carol Kinsey Goman has worked with over 90 organizations in 19 countries, including Consolidated Edison, PepsiCo, Hewlett-Packard, Texas Instruments and the American Institute of Banking. She is the author of nine books, including "This Isn't the Company I Joined - How to Lead in a Business Turned Upside Down."

    Item no.: VW00300269
    Format: DVD
    Duration: 51 minutes
    Audience:
    Copyright: 2007
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    Price: USD 95.00

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    LEADER'S LEGACY, A

    Featuring: Jim Kouzes

    Program Highlights
  • How to create a vision that others will buy into.
  • The daily small differences that add up to making you a better leader.
  • How to make your employees two-and-a-half times as likely to be satisfied with their jobs.

    Within all levels of every organization, each one of us has the opportunity to be a leader and a role model. Through our efforts, we can significantly encourage the success and productivity of those around us. But such influence takes work, especially if you want to leave a lasting impact. Based on twenty-five years of research, Jim Kouzes explores the tough and often ambiguous issues that today's leaders must grapple with, including how you can't take trust for granted, why failure should always be an option, and how to liberate the leader in everyone.

    Jim explains that leadership is personal-that the people you lead need to know who you are and what you care about before they can follow you. He acknowledges that this closeness may feel risky, but in the end, it makes the task a bit easier when you have to give the bad news as well as the good. In this informative and motivating talk, Jim shares his conviction that we all want to live a life of significance, and he reminds us that the legacy we leave is the life we lead.

    Jim Kouzes is the coauthor, with Barry Posner, of a number of books, including "A Leader's Legacy" and the award-winning "The Leadership Challenge," which has sold over one million copies. He is the former chairman, CEO, and president of the Tom Peters Company. The Wall Street Journal has cited him as one of the 12 most requested "non-university executive education providers" to US companies.

    Item no.: FJ02460253
    Format: DVD
    Duration: 49 minutes
    Audience:
    Copyright: 2006
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    Price: USD 169.00

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    PSYCHOLOGY OF POWER, THE

    Featuring: Deborah Gruenfeld

    Program Highlights
  • What experimental psychology tells us about the effects of power.
  • Why leaders and subordinates can misjudge each other's motivations.
  • How people change if suddenly thrust into a position of power.

    Individuals in positions of power can be seen to exhibit behavior that is idiosyncratic, and at times even contrary to reason. Dr. Gruenfeld explains how the lack of consequences for their actions can allow powerful people to make serious errors in judgment that have far-reaching impacts on themselves and on their organizations. Her research explains the psychological effects of power: single-mindedness in decision making, an orientation to action, disinhibition, and depersonalization of others.

    Although many positive results come from having power, leaders (and their direct reports) can benefit from an awareness of the risks. Wise organizations establish checks and balances that provide protection from abuses of power and thereby circumvent potentially disastrous consequences.

    Deborah Gruenfeld has a BA from Cornell University, an MS from New York University and a PhD from University of Illinois. In addition to her work at Stanford, she has taught at Northwest University's J.L. Kellogg Graduate School of Management.

    Item no.: RH02500257
    Format: DVD
    Duration: 58 minutes
    Audience:
    Copyright: 2006
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    Price: USD 95.00

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    BUILDING A FEEDBACK-POSITIVE ORGANIZATION

    Featuring: David Bradford & Scott Brady

    Program Highlights
  • How regular, specific and face-to-face feedback can transform your organization.
  • The three building blocks of the feedback-positive organization.
  • How to redefine mistakes as learning opportunities, and find the courage to grow.

    As a leader, you hire for potential. Therefore, one of your core jobs is as a developer of people. A readiness to offer timely and honest feedback makes all the difference to your employees. Rather than being taken as a negative, such input shows concern for the development of each individual. This works for the management team, as well. While at times the focus needs to be on the gap between what is expected and what you are doing wrong, the best feedback focuses on the gap between what you are doing well, and what you can be doing even better. David Bradford examines what it takes to have a "feedback rich" organization, while Scott Brady provides a first-person, real-world perspective on how feedback propelled his own organization through tremendous growth.

    David Bradford is co-author of several books, including "Power Up: Transforming Organizations Through Shared Responsibility Leadership" and "Managing for Excellence."

    Scott Brady holds an MS in Management as a Sloan Fellow at the Stanford Business School. Prior to co-founding FiberTower, he was a founding executive and CTO for Clarus Corporation, and focused on strategic planning and technology development initiatives at Anderson Consulting (Accenture).

    Item no.: PU02500018
    Format: DVD
    Duration: 53 minutes
    Audience:
    Copyright: 2005
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    Price: USD 95.00

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    EXCEPTIONAL LEADER, THE: ACTION STEPS FOR LEADERSHIP FORMATION

    Featuring: Jack Zenger

    Program Highlights
  • How to establish a leadership development plan that actually works.
  • Why being allowed to make mistakes is critical to becoming a great leader.
  • The differentiating attributes of extraordinary leaders: walking the talk, communicating powerfully, thinking strategically and connecting with the outside world.

    Empirical data shows a distinct correlation between quality of leadership and business performance. Effective leaders are therefore critical to the success of any enterprise. Yet 70% of Fortune 100 executives recently admitted their companies had insufficient bench strength to carry them into the next decade. How can leaders be found to fill this gap? While formal leadership development programs have often failed to achieve measurable results, Jack Zenger believes that average managers can develop the specific traits shared by exceptional leaders - traits that improve retention, customer satisfaction, employee engagement, and bottom-line profitability. Based on the best practices of leading organizations, Zenger defines these characteristics, and offers ten specific recommendations proven to enhance leadership development.

    Jack Zenger has authored or co-authored six books including "Results-Based Leadership" and "Handbook for Leadership." He received an MBA from UCLA and a PhD from the University of Southern California. Zenger has taught at USC and served as an adjunct faculty member at the Stanford Graduate School of Business.

    Item no.: FL02460072
    Format: DVD
    Duration: 52 minutes
    Audience:
    Copyright: 2005
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    Price: USD 95.00

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    LIFE LESSONS FROM THE PLAYING FIELD

    Featuring: Jim Thompson

    Program Highlights
  • Ten lessons managers can learn from youth sports.
  • The power of "effort goals" to maintain motivation.
  • How to overcome the limitations of inflexible mental models.

    Jim Thompson describes youth sports as an illustration of the teamwork and high achievement that every organization wants to see in its employees. He shares ten valuable leadership lessons (such as seeing the big picture, creating a culture of fair play, and giving permission to make mistakes) gleaned from his experience as a coach and crusader for young athletes. Jim demonstrates the right way - and the wrong way - to motivate individuals to do their very best.

    Jim Thompson has authored three books, including "Shooting in the Dark: Tales of Coaching and Leadership." For more than 10 years, Jim directed the Public and Global Management programs at the Stanford Graduate School of Business.

    Item no.: PN02460132
    Format: DVD
    Duration: 54 minutes
    Audience:
    Copyright: 2005
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    Price: USD 95.00

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    FEAR OF FEEDBACK

    Featuring: Myra Strober and Jay Jackman

    Program Highlights
  • How to transform a feedback-aversive environment in your company
  • How the power differential affects giving and receiving feedback in organizations.
  • Why you need to stop guessing what your boss wants, and actively go out and get the feedback you need.

    Giving feedback to your subordinates can improve their performance and make you look better as a leader and manager. Receiving feedback can enhance your career and make your job more rewarding. Yet, in most organizations, there is a two-way conspiracy of silence that subverts honest feedback and causes a downward spiral of maladaptive behaviors: procrastination, denial, brooding, jealousy, confusion, blame and self-sabotage.

    Strober and Jackman detail a road map for moving out of the fear and anger that lie beneath these behaviors, and into a mode that encourages open communication. They provide a four-step process for actively pursuing the feedback you need, and methods for giving feedback that allow you to feel comfortable and in control, whether the message is negative or positive.

    Dr. Jay Jackman received his BA from Columbia University, MD from Harvard Medical School and JD from the University of California Hastings College of the Law.

    Dr. Myra Strober has a BS in industrial and labor relations from Cornell University, an MA in economics from Tufts University and a PhD in economics from MIT.

    Item no.: SN00300074
    Format: DVD
    Duration: 51 minutes
    Audience:
    Copyright: 2004
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    Price: USD 95.00

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    HOW GREAT DECISIONS GET MADE

    Featuring: Don Maruska

    Program Highlights
  • Identifying the small changes in your decision making process that can have a big impact.
  • Benefiting by enlisting all the players from the start.
  • How to defuse clashing egos.

    Great companies are built upon great decisions. Unfortunately, many organizations are held back by "mind games" and divisive debates that get in the way of great decision making. Don Maruska has developed a ten-step plan that helps you break through the corporate gridlock to find lasting solutions on even the toughest issues you face. Instead of the confrontation, frustration and inaction that often stymie high-level meetings, Maruska's well-tested process makes it possible to reach superior decisions based on accessing every participant's best thinking and greatest hopes.

    Don Maruska has been CEO of three Silicon Valley companies, as well as vice president of marketing for the company that became E*Trade. Don earned his MBA and JD from Stanford University and his AB from Harvard. He is the author of "How Great Decisions Get Made: 10 Easy Steps for Reaching Agreement on Even the Toughest Issues."

    Item no.: WB02500105
    Format: DVD
    Duration: 55 minutes
    Audience:
    Copyright: 2004
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    Price: USD 95.00

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    LEADERSHIP IN A WIRED WORLD

    Featuring: Tim Sanders

    Program Highlights
  • The new value creators: knowledge, networks, and compassion.
  • The downfall of the barracudas and sharks, and their replacement by the nice and smart.
  • How "niceness" creates not just good PR but bottom-line profits.

    Tim Sanders doesn't fit the corporate mold. He looks too young; he dresses "mod" and he preaches compassion, telling today's business leaders why they should become "lovecats." In this presentation, Sanders explains his advocacy of compassion, and helps us understand why genuine kindness and caring make bottom-line sense. Sanders believes that, in a wired world, nice guys finish first.

    Tim Sanders is the author of the New York Times bestseller "Love Is the Killer App: How to Win Business and Influence Friends." Prior to becoming a senior member of the Yahoo! Management team, he developed audio and video broadcast ventures for broadcast.com's business services division. There he was responsible for the Victoria's Secret fashion show webcast, and worked with a variety of clients, including Harvard University, Dell Computers, Intel and Ford Motors.

    Item no.: PB02500127
    Format: DVD
    Duration: 41 minutes
    Audience:
    Copyright: 2003
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    Price: USD 95.00

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    LEADING BY EXAMPLE: ORGANIZATIONAL SUCCESS THROUGH RECIPROCAL ALTRUISM

    Featuring: George Zimmer

    Program Highlights
  • Why my self-interest is connected to your self-interest.
  • Creating a powerful team by matching strengths with weaknesses.
  • Valuing the process as much as the outcome - why a narrow focus on results alone is shortsighted.

    George Zimmer has succeeded in the retail industry by breaking many of the industry rules - especially those rules that seem to call for employees to receive low pay, little training, and lots of part-time work. The core of his company's success is its corporate culture, based on "servant leadership" values. These values seek to involve others in decision-making and enhance the personal growth of workers while improving the quality of organizational life. In this wide-ranging talk, Zimmer explains how his experience proves that a culture based on strong ethical values can succeed even within a competitive business environment.

    George Zimmer is a unique individual - a company co-founder, entrepreneur, TV icon and CEO who has transitioned his company from one store, opened in Houston in 1973, to over 650 stores with $1.3 billion in sales and a listing on the New York Stock Exchange. His humanity has developed simultaneously with the growth of his business acumen, creating a Fortune 1000 company with a spiritual corporate culture. One of Zimmer's proudest achievements is the inclusion of Men's Wearhouse on Fortune's list of "The 100 Best Companies To Work For."

    Item no.: EA02460129
    Format: DVD
    Duration: 43 minutes
    Audience:
    Copyright: 2003
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    Price: USD 95.00

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    PEOPLE-FIRST MANAGEMENT: CREATING A CULTURE OF TRUST

    Featuring: Daniel P. Amos

    Program Highlights:
  • The cornerstones of good business: credibility, respect and fairness.
  • How to give your employees a vested interest in your company's success.
  • The critical need for setting clear expectations, and acting accordingly.

    There's more to AFLAC's success than just simply a duck. Granted, this advertising campaign has skyrocketed AFLAC's brand awareness in the US (up from 8% just a decade ago). However, as Daniel Amos points out, name recognition carries a significant burden. Once you become a household name, any wrong move you make will be remembered. Ultimately, Amos believes that his company's success has come from a reputation for doing the right thing and for putting employees first.

    Amos follows two straightforward management principles: he sets clear expectations, and he listens to employee concerns. But his focus is not just communication - it's communication followed by action. Amos ensures that employees experience an evenhanded response to their input, and he provides a reward system that gives them a vested interest in the profitability of the company. When employees trust the company to go the extra mile for them, they go the extra mile for customers. It is this level of integrity and customer service that has created shareholder returns for AFLAC that are double the market average.

    During Mr. Amos' 16-year tenure as CEO, the assets of AFLAC have reached $56 billion, with last year's annual revenue topping $14.4 billion. AFLAC has been on Fortune magazine's "100 Best Companies to Work for in America" for eight consecutive years.

    Item no.: VG02460159
    Format: DVD
    Duration: 46 minutes
    Audience:
    Copyright: 2003
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    Price: USD 95.00

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    VALUE-BASED LEADERSHIP: THE NEW FRONTIER IN VALUE CREATION

    Featuring: Ronald A. Howard and David Fishman

    Program Highlights
  • How to quantify uncertainty, and profit by embracing risk.
  • Why you need to align management and shareholder interests.
  • What we learned from VBM.

    Value-Based Management (VBM) is steadily growing in popularity around the world, providing significant benefits to many companies. But the race to create even more value is far from over. The new frontier is Value-Based Leadership (VBL), which looks to the future rather than the past, addressing growth, innovation and entrepreneurship. Commodity and "big-bet" industries need metrics that take into account the uncertain, yet tremendous, potential of optionality and learning. Without these paradigms, VBM falls short of reaching your company's full potential.

    Dr. Howard received BS, MS, EE, and ScD degrees in electrical engineering as well as a BS in economics from MIT, and has been elected to the National Academy of Engineering. David Fishman is Managing Director of Strategic Decisions Group Financial Services, advancing strategic management and organizational change for projects at Fortune 500 and emerging growth companies.

    Item no.: GB00300225
    Format: DVD
    Duration: 58 minutes
    Audience:
    Copyright: 2002
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    Price: USD 95.00

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    HOW GREAT COMPANIES ACHIEVE EXTRAORDINARY RESULTS WITH ORDINARY PEOPLE

    By Charles O'Reilly III

    Program Highlights
  • Common assumptions about workers that are totally wrong.
  • Why money is a terrible motivator.
  • People-centered practices that can double productivity.

    How can corporations get the most out of their employees? Charles O'Reilly challenges the prevailing wisdom that companies must chase and acquire outside talent in order to remain successful. He argues that companies need to abandon the obsession with hiring high-priced stars, and instead motivate ordinary people to build a great company and achieve extraordinary results.

    According to O'Reilly, companies should start with a set of values that creates a culture where psychological ownership takes precedence over financial incentives. Employees need to feel listened to, they need to feel that they can make a difference, and they need to feel appreciated. Easier said than done? O'Reilly shares success stories from Southwest Airlines, Men's Wearhouse, the SAS Institute, and others. He also identifies companies that have tried but failed to change their cultures, and points out the moment of failure. Can organizations change themselves? O'Reilly says yes. And in this lecture he provides a road map for success.

    Charles O'Reilly III is the Stanford University Graduate School of Business Frank E. Buck Professor of Management, and has been on the faculty of the University of California, Berkeley and the University of California, Los Angeles. He holds a BS in chemistry from the University of Texas, as well as an MBA in information systems and a PhD in organizational behavior, both from the University of California, Berkeley. Dr. O'Reilly is the author of "Hidden Value: How Great Companies Achieve Extraordinary Results with Ordinary People."

    Item no.: CA02460104
    Format: DVD
    Duration: 52 minutes
    Audience:
    Copyright: 2001
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    Price: USD 95.00

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    STRUCTURING STRATEGIC BUSINESS ALLIANCES

    Featuring: Dr. Cheryl L. Shavers

    Strategic alliances and other collaborative inter-firm agreements have become commonplace in today's economy. Companies are moving away from large, control-based structures to more flexible and relationship-oriented partnering. With emphasis on the three phases of the Alliance Life Cycle, Dr. Shavers explores the ingredients to successful partnerships, focusing on the impact the alliance will have on each partner's bottom line.

    Item no.: LH02460202
    Format: DVD
    Duration: 48 minutes
    Audience:
    Copyright: 1998
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    Price: USD 95.00

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    COACHING A WINNING TEAM

    Featuring:Tara VanDerveer

    Program Highlights:
  • Building credibility and consensus in a vision.
  • Using enthusiasm to turn around team motivation.
  • Identifying and using complementary strengths in a team.

    Whether it be in basketball or business, a successful team is created by strengthening individual qualities and focusing them on a singular goal. A candid and engaging storyteller, VanDerveer shares the coaching methods that have helped her teams triumph, as well as what she has learned to avoid. Making honesty and positive reinforcement the cornerstones of her process, she explains her techniques for maintaining team unity and focus.

    Over a remarkable 27 seasons, Tara VanDerveer has claimed more than 600 wins. She has lead Stanford to two NCAA championships, five Final Four appearances, and ten Pac-10 Conference titles. She coached the USA Women's Basketball Team to an Olympic gold medal in 1996, and has been named Pac-10 Coach of the Year eight times.

    Item no.: VH00300028
    Format: DVD
    Duration: 55 minutes
    Audience:
    Copyright: 1997
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    Price: USD 95.00

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    HOW LEADERS BOOST PRODUCTIVITY

    Featuring: John Zenger

    Program Highlights
  • The difference between top performers - and everybody else.
  • How to build a "healthy" work environment.
  • Fifteen specific steps that boost employee productivity.

    As the complexity of work increases, the range in productivity from the most productive worker to the least continues to broaden. Leaders must therefore hold their teams accountable for results; emphasize training and skill development; and provide the tools necessary to excel. A principal authority on high-performance systems, Zenger provides fifteen practical suggestions to help your organization develop an environment that encourages your workforce to flourish.

    John H. (Jack) Zenger, PhD, is the former chairman of Times Mirror Training, Inc., a corporation that included Learning International, Kaset International, Zenger-Miller, Inc., and Allen Communication, the largest group of training companies in the world. In 1997, he co-founded Zenger-Miller, which was twice selected as one of Inc. magazines 500 fastest growing privately-held companies. He is the author or co-author of six books, including "Results-Based Leadership."

    Item no.: YV00300106
    Format: DVD
    Duration: 51 minutes
    Audience:
    Copyright: 1997
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    Price: USD 95.00

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    FRONTIERS OF EXCELLENCE: LESSONS FROM ORGANIZATIONS THAT PUT PEOPLE FIRST

    Featuring: Robert H. Waterman

    Program Highlights
  • Why U.S. productivity must continue to improve.
  • The management shift away from "command and control".
  • Management practices that lead to more productive companies.

    Conventional management wisdom says shareholder needs come first. Mr. Waterman challenges this assumption as he examines the success of companies that elevate the needs of their employees as well as the needs of customers. Organizational arrangement, not clever strategy, is their edge. Looking at some of America's most admired companies, Mr. Waterman shows how these organizational arrangements work and why America is the most productive nation in the world.

    Robert Waterman is probably best known for his book, "In Search of Excellence," which he co-authored with Tom Peters. He has published four books, including "What America Does Right: Learning from Companies That Put People First."

    Item no.: HF02460089
    Format: DVD
    Duration: 54 minutes
    Audience:
    Copyright: 1995
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    Price: USD 95.00

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    MANAGING WITH POWER: POLITICS AND INFLUENCE IN ORGANIZATIONS

    Featuring: Jeffrey Pfeffer

    Program Highlights
  • Recognizing indicators of power.
  • Diagnosing points of view on decisions.
  • Developing political strategies and tactics.
  • Understanding how power is lost.

    Most organizations and managers are filled with good ideas; the problem is one of implementation. Power and influence, rather than being the organization's last dirty secrets, are in fact secrets of success for both organizations and individuals. Dr. Jeffrey Pfeffer explains how to recognize the indicators of power, how to diagnose points of view in decision making, and how to avoid circumstances where power can be lost.

    Dr. Jeffrey Pfeffer has been a professor at Stanford University since 1979. He has written or co-written 12 books, including "Managing with Power: Politics and Influence in Organizations" and "The Knowing-Doing Gap: How Smart Companies Turn Knowledge into Action." He earned his BS and MS at Carnegie Mellon University, and his PhD at Stanford University.

    Item no.: NM02460141
    Format: DVD
    Duration: 60 minutes
    Audience:
    Copyright: 1995
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    Price: USD 95.00

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    VISIONARY COMPANIES: THEIR SUCCESS AND CHARACTERISTICS

    Featuring: Jerry Porras

    Program Highlights
  • Core values and beliefs of enduring, visionary companies.
  • Debunks the myth of the charismatic leader.
  • How enduring companies adapt to and drive change.

    Dr. Jerry Porras and his colleague Jim Collins studied the life histories of 18 visionary companies, looking for their most significant characteristics. Then they created a conceptual framework for managers seeking to build a company of enduring greatness. In this talk, Dr. Porras explains how forward-thinking companies adapt to and drive change, and details two fundamental components: an organization's core ideology and its drive for progress.

    Dr. Jerry Porras is the director of Stanford's Executive Program in Leading and Managing Change. He received his MBA from Cornell University and his PhD from the University of California, Los Angeles. Dr. Porras consults for companies worldwide, in a wide variety of industries. He is co-author of the book "Built to Last: Successful Habits of Visionary Companies."

    Item no.: BN00300228
    Format: DVD
    Duration: 57 minutes
    Audience:
    Copyright: 1995
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    Price: USD 95.00

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    MASTERY OF SPEAKING AS A LEADER, THE

    Featuring: Terry Pearce

    Program Highlights
  • Reaching both the minds and the hearts of an audience.
  • Using your voice to inspire others to take committed action.
  • The power of authenticity - how conviction creates clarity.

    Today's leaders must connect with their audiences in substantive ways that go far beyond the giving of information. Leaders must be able to motivate audiences to commitment, not merely to compliance. Terry Pearce explores and demonstrates ways in which a leader can elevate a speech into a more powerful and ultimately productive experience - for the speaker as well as for the listener.

    Pearce explains three rules that together set the stage for consistently powerful presentations: speak on topics you really care about, incorporate personal experiences that have contributed to your conviction, and structure your speech as a story. With these guidelines, you'll convey context as well as content. You'll transmit meanings instead of words. And you'll challenge and engage your audience, creating common goals and a shared vision.

    Terry Pearce is a veteran business executive and a lecturer at the Haas School of Business, University of California, Berkeley. In 2000, Pearce co-authored "Clicks and Mortar¡K Passion-Driven Growth in an Internet-Driven World." Pearce's first book, "Leading Out Loud," was honored by Executive Summaries as "one of the best books on speaking ever written."

    Item no.: BG02500142
    Format: DVD
    Duration: 51 minutes
    Audience:
    Copyright: 1994
    StdBkNo.:
    Price: USD 95.00

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    CORPORATE LEGENDS AND LORE: THE POWER OF STORYTELLING AS A MANAGEMENT TOOL

    Featuring: Peg Neuhauser

    No matter what its size, specialty, or scope, every organization has its own unique legends and lore that become part of the very fabric of its identity. These corporate stories have tremendous power to increase productivity, implement change, and motivate employees. When well-timed and skillfully told, one story can accomplish more than a thousand memos. Consultant Peg Neuhauser demonstrates how you can tell "hero," "survivor," "letting off steam," and "kick in the pants" stories that motivate others and build personal influence.

    Item no.: AU00300038
    Format: DVD
    Duration: 48 minutes
    Audience:
    Copyright: 1993
    StdBkNo.:
    Price: USD 95.00

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    BUILDING A WINNING TEAM

    With Jon Gordon

  • Enhance employee engagement and trust to boost performance.
  • Eliminate the subtle negativity that can sabotage teams.

    Fear and uncertainty in the workplace hurt the morale of teams and lead to pessimism, poor focus and subpar performance. Jon Gordon's strategies for successfully uniting teams center on his belief that communication is key. Start by sharing a unifying vision that rallies a team toward a common purpose. Stay positive on a daily basis, celebrate successes, and deal with negativity head on. Engage employees by helping them find their own personal vision and their own passion. Finally, focus on creating inspired, committed relationships, and those relationships will deliver top performance.

    Item no.: PD00300305
    Format: DVD
    Duration: 46 minutes
    Audience:
    Copyright:
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    Price: USD 95.00

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    LIBERATING LEADERSHIP: HOW TO BUILD A RADICAL FREEDOM-OF-INITIATIVE ORGANIZATION

    With Isaac Getz

  • How to create an environment where employees self-motivate.
  • Why you should embrace human nature rather than fight it.
  • Getting employees to own your vision of a freedom-based company.

    When employees have the freedom and ability to act in the best interests of the company, performance improves. But does more freedom mean even better performance? Dr. Getz shares examples of phenomenal business results from companies whose leaders built total freedom-of-initiative organizations. These leaders understand that three universal human needs - intrinsic equality, opportunity for growth, and self-direction - must be met for all employees. To nurture and sustain the freedom culture, these leaders share their vision of the company so that employees can "own" it.

    Among his examples: the president of Finland's successful cleaning services company, SOL, ensures intrinsic equality by having employees determine the office space design, furnishings, company logo, work schedules, job titles and job responsibilities. Insurance leader USAA provides growth opportunities for 21,000 employees through robust onsite training and support for college courses or business degrees. And manufacturing leader W.L. Gore champions self-direction in a unique and innovative culture built on individualized job responsibilities and fluid, situational leadership.

    Item no.: TL02460312
    Format: DVD
    Duration: 59 minutes
    Audience:
    Copyright:
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    Price: USD 95.00

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    SUSTAINABILITY MATTERS: BUSINESS STRATEGIES FOR ENVIRONMENTAL LEADERSHIP

    By William Barnett

  • Does it pay to be green?
  • How environmental practices trigger innovation.
  • Why "greenwashing" makes for a cynical public.

    With a shift in consumer preferences toward products and services that are better for the environment, some companies today compete not only on product features and benefits but also on the environmental impact of their activities. These firms have the potential to revolutionize how business is carried out, says Professor Barnett. His research on competition among organizations and why firms win and lose found that industrial evolution is driven more by innovations developed in response to competitive threats than by explicit corporate strategies.

    Green businesses - particularly those cooperating with non-governmental environmental organizations or aligning their business models with government environmental policies - can steer their industries' evolutionary path. And green companies that develop internal leaders at various levels of the organization can influence their supply chain's business practices, further increasing their environmental impact.

    Item no.: JA00300322
    Format: DVD
    Duration: 58 minutes
    Audience:
    Copyright:
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    Price: USD 95.00

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