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What are your staff's responsibilities during a state survey? How should staff communicate with surveyors? This video will answer these questions as it explains the goal of the state survey, and what happens before, during, and after a survey. The video lists the top deficiencies found in most facilities to staff can pay special attention to those specific areas. The video also documents how to address concerns during the Deficiency Review Process, how to develop a Plan of Correction, and how to prepare for the next survey.
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