This DVD training package helps improve auditors' skills and the effectiveness of auditing systems in safety, health, environment, quality and risk.
Chaptered into three modules, following each, auditors will be able to:
~ Gain an insight into their personal attributes and audit behaviours.
~ Identify specific desirable behaviours and dark-side traits that lead to success or failure.
~ Use essential non-technical skills including body language, questioning, listening and presenting.
~ Incorporate the five key audit know-how components to achieve desired results.
Module 1 - Traits - desirable and undesirable
Module 2 - Skills - body language, questioning, listening, presenting
Module 3 - Audit know-how - 5 key audit components to achieve a successful audit outcome
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