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This program takes a 'work smarter' approach to leadership as it empowers anyone in a supervisory role to communicate effectively with others, lead by example and set the tone for improved staff performance and accountability across the board. The video gives practical solutions to resolving conflict, gaining and giving respect, organizing time and creating well-organized strategies that benefit the residents as well as the entire staff. The hands on techniques shared in this video will help supervisors take a realistic look at themselves as role models and enable them to identify areas where they excel or may need an alternate approach.
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