This hands-on workshop teaches students the skills they need to become conflict managers. Presents conflicts typical of student experience and demonstrates the process for mediating them. Accompanying worksheets provide practice in each step of the mediation process.
Step-by-step, this program illustrates a conflict manager's game plan: 1) making introductions and setting ground rules; 2) defining the problem; 3) finding solutions; and 4) agreeing on a solution. After each step, worksheets present a conflict that challenges students to use each newly learned mediation skill.
Special focus on active listening skills, expressing feelings and needs, and brainstorming for win-win solutions helps students become the kind of conflict managers who are truly able to settle playground disputes. The program has master copies of the worksheets, suggestions for using the workshop, and an extensive bibliography and resource list.
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