With Susan Packard
~ Building culture when senior leadership is unsupportive.
~ The importance of career and discipline diversity.
~ Vision, brainstorming, and workarounds - how trying new things can change an industry.
Susan Packard's three keys to great leadership: leaders are connected, leaders keep their organizations fresh, and leaders show courage. Easier said than done? Sharing lessons learned from failures as well as successes, Packard describes how to stay connected to customers and colleagues, always remembering that connections are reciprocal. She explains how innovation maintains your freshness while keeping your team motivated and engaged. And she details how preparation, persuasion, humility and flexibility support you in moments of courage - especially when you stand alone on the brink of new territory and need all of the stakeholders to sign on for the journey.
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