PS31500011
BEST PRACTICES FOR CHOOSING AND USING A CRM SYSTEM FOR YOUR TECH TRANSFER OFFICE
When charged with the task of evaluating a CRM (Customer Relationship Management) system for your TTO, you may think that weighing platforms, features, functionalities and costs is the prudent way to go. Well, yes and no.

Three experts in the field to share their experiences, lessons learned, and specific advice that will save you hours of staff time and clarify what criteria should guide your CRM decision. And beyond that, they will provide valuable guidance to both CRM seekers and current CRM users on how to extract the most value from your system in meeting many of the complex challenges facing your TTO.

~ What does a CRM have that you don't?
~ Keeping track of vendors, markets and funding sources through CRM analysis and comparisons
~ Assessing your customer base
~ Comparing SaaS systems against on-premise systems
~ Choosing the right team members for your CRM committee
~ Best features for every budget
~ Contract do's and don'ts
DVD
USD 197.00
 
Requirement :
Qty :