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The United States has long been a "service nation" because Americans at every stage of life are willing to pay a premium for good service. In this program, members of the hospitality, human services, and tourism groups - a chef, a caterer, and a food and beverage manager; a massage therapist, a retirement home manager, and a funeral home worker; and a travel agent, a hotel manager, and an event planner - describe what their professions are like.
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