TN01141303
2 MINUTES TO SUCCESS: HANDLING A COMPLAINER
Being surrounded by complainers is hard, but as Peter Quarry points out, there's ways to handle them. You can acknowledge what they're saying, showing empathy and putting forward positive solutions. If they persist, and especially if you work with them, they are best ignored as what they really seek is attention. When you don't react, there's no payoff.
DVD (Closed Captioned)
1 minute 56 seconds
2020
 
Requirement :
Qty :