What's the difference between a leader and a manager? What kinds of managers are there? What are the problems of managing in the real world?
INTRODUCTION 14 mins
Leaders and managers are not the same thing ¨C leaders have extra qualities. Leaders need to be good at motivation and managing style. There are different management styles, too: autocratic, democratic, laissez-faire and paternalistic. But what are "Theory X" and "Theory Y" managers? Are "people-oriented" managers better than "task-oriented" managers? And what about useless managers?
CASE STUDY 14 mins
Stephen Maynard, boss of manufacturing company Blakeway, has been good at buying up failing companies and turning them round ¨C but what kind of a manager is he? Is he good with people? How does he see himself? How do his colleagues and his employees see him?
PLUS: Two cases studies of managers in action in very different companies ¨C food company General Mills UK and the Centor insurance company.
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