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Business Ethics and Social Responsibility
A sobering case study in unethical behaviour at the heart of the auto industry.
Corporate Ethics
The Car Industry
Cars and Pollution
Diesel Technology
'Dieselgate' is the scandal that made world headlines when, in the USA in 2015, Volkswagen were discovered to have installed defeat devices in the pollution control software of their diesel cars. Although the cars conformed to emission standards in laboratory tests, on the road, in actual driving conditions, emissions were off the chart. VW were forced to buy back vehicles from American customers - resulting in 'VW graveyards' of new cars across the US. Compensation and fines amounted to over $20 billion.
But the scandal has far more important ramifications outside the USA, where less than 2% of vehicles are diesel-powered. Diesel is a technology originating in Europe, where there are millions of cars - and the implications for air pollution are far more serious. As one campaigner says: 'People don't see the victims, but they're there.'
And the fault, it seems, is not just with Volkswagen. French manufacturers PSA Group (owners of the Peugeot and Citroen brands) and Renault are also in the spotlight.
Dieselgate is a sobering case study in the way corporations will cynically look to use any trick - at the expense of its customers and public health - to maintain profits and market share.
DVD / 2018 / 28 minutes
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Casey stalks a customer and Barney bribes Carlos for information.
DON'T trawl client details
INSTEAD: Respect privacy
DON'T accept privacy transgressions
INSTEAD: Model and enforce standards
DON'T disclose confidential information
INSTEAD: Keep company information secure
DON'T do the wrong thing
INSTEAD: Be ethical and abide by rules
DVD / 2016 / 9 minutes
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Ethics are important in all types of businesses. This presentation provides the definition of ethics, discusses current ethical issues in today's business world, explains social responsibilities of businesses and provides guidelines for making ethical decisions. Experts from various organizations share real-world experience and provide advice to conduct business ethically.
DVD / 2013 / 35 minutes
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This film looks at three famous companies in the world of media and technology and explores the ethics of their approach to business.
APPLE has amazing products, but they're made by people in China who work long hours for small wages. Some workers have even killed themselves: the "Foxconn Suicides". Apple now monitors its suppliers for compliance with its standards - but is this enough?
NEWS CORP is a global media empire with famous brands like the Sun and Fox News. Founder Rupert Murdoch was once praised for taking on the print unions and he wielded huge power over society and politicians. But his papers have been criticised for promoting racism and homophobia. Now the hacking scandal has shaken his empire to the core. Is there an alternative to big companies controlling our media?
GOOGLE: Launched in a dorm room by two students, Google is now a massive global success story. But has it been TOO successful? Does it have too much of our personal information? And how do we know what they're going to do with it? Britain's Information Commission Officer explains his concerns.
DVD / 2012 / 25 minutes
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Multinational BAE Systems make everything from aircraft to missiles and big profits.They make big profits,create skilled jobs and use cutting edge technology. But is it in an immoral business?
GLOBAL BUSINESS:
Originally formed from a merger of British aviation companies in the 1970s, BAE was originally called British Aerospace. Now it's ditched the British title and goes for global sales. 47% of its business comes from the US and 29% from the UK. The key objection critics make against BAE is that they're arming over 100 countries around the world. And in countries like Bahrain BAE's weapons are used to subdue pro-democracy demonstrations.
CORRUPTION:
It's also been accused of corruption in its business dealings. In 2004 the UK's Serious Fraud Office started investigating BAE for paying bribes to win contracts in Saudia Arabia. But the prime minister at the time Tony Blair closed the investigation down, saying Britain's "strategic interest" came first. In Tanzania, too, BAE was involved in a corruption scandal and even tried to withhold compensation payments it was ordered to pay to the country.
SOURCE OF JOBS?
BAE is praised for creating jobs - but critics claim the British tax payer is subsidising those jobs. Much of the money spent on research and development which benefits the arms industry comes from the public purse, too. Some say the money would be better spent on other areas, such as green technology. BAE has also been accused of being too close to the UK government, with former civil servants and ex-ministers regularly coming to work for them: the "revolving door syndrome". BAE's supporters say we need an arms industry to defend ourselves. Critics say making arms is immoral.
DVD / 2012 / 22 minutes
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This film looks at the ethics of three internationally known corporations. How responsible are they in terms of the environment, of our health and the way they treat the people who work for them?
PRIMARK
Primark is one of the most well known shops on our high streets. They sell cheap, fast fashion at low prices. But what does this mean for the people in poor countries who make the clothes? The pressure to be fast and cheap means low wages, overtime and even, it's been alleged, child labour. But, following protests and controversy, the company now claims it's cleaning up its act and taking ethics seriously.
PFIZER
Big drug companies like Pfizer make products essential for the health of the world - and huge profits. But how ethical is their approach to business? The film tells stories of doctors being bribed, botched drug trials in developing world countries and the over-pricing of drugs people badly need but can't afford to buy.
ROYAL BANK OF SCOTLAND
Since it almost went bust in 2008 the Royal Bank of Scotland has been mostly owned by the British government. But we have no say in the projects it finances. Many of these are environmentally controversial. They involve large scale fossil fuel operations, including get coal by mountaintop removal and drilling for oil in the Canadian tar sands. RBS has met objections and campaigns with "green wash" and refuses to change its ways.
DVD / 2012 / 25 minutes
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This program suggests that there is no absolute or definitive statement on what constitutes ethical behavior and that an individual's sense of ethics is determined by a number of social, cultural, and religious factors and influences. Viewers will hear how the role of ethics in management practices, global marketing, and corporate ethics and social responsibility differs from culture to culture
DVD / 2011 / 20 minutes
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Do the right thing! You'll learn with the Biz Kids as they examine several aspects of ethics in business. You'll also see the downside of not following ethical business practices. In this episode you will discover what it means for management to lead by example, and how employees must take responsibility for their behavior. Meet several entrepreneurs who are successful on all levels.
DVD (Closed Captioned) / 2010 / (Intermediate, High School) / 28 minutes
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By Ali Farhoomand, Claudia H L Woo, Ricky Lai
Founded in 1965 by Jim Thompson, the Crown Worldwide Group is the world's largest privately held relocation company. The company operates in 55 countries and employs 5,000 employees.
Crown's success can be largely attributed to the founder's insistence on high service quality and continual improvement through innovative information technology. Thompson also has a strong passion for community development and CSR values have been at the heart of the company for decades. With customers becoming more aware of CSR, Thompson realized that the company's CSR had to be integrated strategy and day-to-day business operations. This volume explores the company's roadmap for successful CSR integration.
DVD (With Business Case Booklet) / 2010 / 18 minutes
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Multinational companies are aggressively marketing cigarettes to young people in developing countries - with devastating social costs.
This film visits Indonesia where low taxes and lax laws have turned the country into the third largest market for tobacco products in the world. Targeted by the industry's relentless marketing, Indonesians start young and die young.
"If I'd known I'd get this disease I would have quit a long time ago." Ujang has terminal lung cancer. At 45, he is the victim of a habit, which is killing millions in his country. Most Indonesians don't believe that smoking is bad for their health and the industry shamelessly cashes in on their ignorance.
The marketing strategies of cigarette companies play a major role in a massive national habit. Among men, almost 70% light up every day. That's about 80 million smokers.
The behaviour of giant tobacco companies like Philip Morris and British American Tobacco are attacked as blatant breaches of corporate social responsibility.
Sampoerna, one of Indonesia's big three tobacco giants, was bought in 2005 by the world's largest tobacco corporation, Philip Morris International, creators of Marlboro and the Marlboro Man.
Over the years, Sampoerna's products could be credited with millions of premature deaths.
"Indonesia is a rogue state when it comes to tobacco control", claims David Stanford of Indonesia's Consumers Federation. ""Philip Morris is one of the most brilliant marketers in the world.
In a place like Indonesia what they're doing is they're making tobacco use a form of Western independence and growth."
Internal Philip Morris documents reveal the company's strategy. They want to entice young Indonesians to sample their deadly wares - and get them hooked.
DVD / 2010 / 23 minutes
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In this timely program, Ann Sherry, recipient of the Australian Centenary Medal for work in providing banking services to disadvantaged communities, discusses the wider benefits of corporate social responsibility and how to incorporate social responsibility in your organisation.
Key Learning Points
Understanding resistance
Finding solutions
Benefits of corporate social responsibility
Avoiding pitfalls
The process to implement
Determining stakeholders
Asking for feedback and ideas
Finding a start point with a stakeholder group
DVD / 2009 / 15 minutes
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What is ethical behaviour and does it really matter in today's workplace? Can unethical behaviour actually affect the performance of a business? In answering some common questions about ethics, Psychologists Eve Ash and Peter Quarry tackle this sometimes sensitive subject with clarity and precision.
DVD / 2009 / 13 minutes
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Featuring Newman's Own Organics
Newman's Own Organics is a unique company in many ways. Co-founded in 1993 by Nell Newman, President, and Peter Meehan, CEO, it was established as a division of movie star Paul Newman's company, Newman's Own. In the year 2000, it became a separate company, selling a wide variety of organic products. Part of its mission is to generate income for Paul Newman's charitable activities, as he gives away all his royalties after taxes from Newman's Own Organics to charities worldwide.
DVD / 2007 / (Grades 9-12, College, Adult) / Approx. 4 minutes
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Ford created the world's first hybrid SUV, the Ford Escape. This is a flag-ship vehicle for the company that shows what the future may look like and what the company is striving for. It is a cutting-edge vehicle that meets consumers demand for SUV's while also being fuel efficient. Ford involved over 20 different areas of the company for the product launch since it was a new type of product - they wanted to create new markets to have greater market share going forward.
DVD / 2007 / (Grades 9-12, College, Adult) / Approx. 7 minutes
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Featuring: Organic Valley
Paul Deutch bought some land and young calves to start a sustainable farm, then became a milk producer for Organic Valley Family of Farms, a cooperative of 1,398 like-minded farm families across America that produce simple, organic foods. Paul experienced a steep learning curve at the beginning, and takes great care to isolate his crops and animals from chemicals of any sort. He works hard to keep both his land and his animals pure in health.
DVD / 2007 / (Grades 9-12, College, Adult) / Approx. 10 minutes
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Find out why companies are concerned about ethics and what they are doing.
Learn how to handle an ethical dilemma if confronted with one.
What are Ethics?
A system that tells us what's right and what's wrong
Why are Business Ethics Important?
Government regulations
Technological change
Corporate social responsibility
Become more successful
More efficient
Where are Business Ethics Relevant?
Low Level Ethical Issues
Breaking promises
Breaching confidentiality
Stealing supplies
Lying to make a sale
Sharing credit for jobs done
High Level Ethical Issues:
Paying/Accepting bribes
Buying from suppliers who break environmental rules
Not paying bills on time
Ethical Dilemmas:
Loyalty vs Honesty
What is the Right Thing to Do?
Laws or organisational procedures
Would you be happy if your actions were open to public scrutiny . If no then probably shouldn't be doing it
How would my family feel if they knew what I was doing?
What would my hero do in this situation?
Does it match the values and principles you talk about?
Self evaluation
What if Someone Else is Doing The Wrong Thing?
Talk to them about it - don't accuse
Propose alternative action
Ask the person to help you
Report situation
Whistle blow - go to the press
What are Organisations Doing?
Code of ethics
DVD / 2007 / 19 minutes
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Enron, MCI, and Tyco have become household words, not because of their products or services, but rather because of their unethical conduct. setting new records in the annals of business. Enron, the 7th largest company, goes bankrupt. It is one of the largest bankruptcies ever recorded, devastating their employees, shareholders and community. MCI sets the record for the largest fraud in U.S. history, $11 Billion dollars, sending the CEO to jail. Tyco gets first prize for the biggest, most lavish birthday party paid for with company money. A distinguished panel of experts will help you understand the ethics of business. Guests are Chuck La Bella, attorney at law, and April Riel, a CPA and certified fraud examiner.
DVD (Closed Captioned) / 2005 / (Grades 9-12, College, Adult) / Approx. 28 minutes
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With the fastest growing economy in the history of the world, China is the workshop of globalisation. But are workers paying the price for a manufacturing revolution? This unique fly-on-the-wall documentary uncovers the hard realities of working conditions in a Chinese factory.
The film focuses on a German-owned company in Shenzhen, China, which makes the chargers for Nokia's mobile phones. Nokia sends in a two-woman team to carry out an "ethical audit" on its working practices.
The inspection reveals people are working 12 hour shifts, also problems of noise, smells and hazardous chemicals stored near drinking cups. Worst of all, the factory is ignoring local laws on minimum wages. Some workers are being paid the equivalent of ¢G14 pounds a month.
Workers live eight people per room in a huge dormitory near the factory. Living conditions are basic. State-controlled birth control is compulsory. Workers speak candidly about their working life. Hours are long and tiring. There are bullying supervisors and the food is bad.
DVD / 2005 / 33 minutes
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Featuring: Jeffrey Swartz
Program Highlights
Altruism, and the building of the Timberland brand.
A vision that defines work not only as what we do, but also as who we are.
The benefits of shared values and a common commitment to mission.
In an age when consumers and investors alike are gravitating toward companies whose brands they can trust, it's no longer enough to be solely focused on the bottom line. Delivering more than $1.3 billion in sales last year, Timberland is proof that profit-minded companies can build on their success while both "doing well" for shareholders and "doing good" for communities.
Jeff Swartz firmly believes in commerce, and that profits for Wall Street are necessary--but not sufficient. He also believes in commitment: to the basic human rights of everyone involved in the Timberland value chain; to minimizing Timberland's impact on the environment; and to the notion of engaged citizenship, that encourages us to take the resources we have and find the will to create sustainable solutions that are good for everybody.
Jeffrey Swartz is the third generation of the Swartz family to lead Timberland. Under his direction, the company that his grandfather founded, along with the brand his father built, has grown to become an example for socially-responsible corporations around the world. Jeffrey received an MBA from Dartmouth and a BA in comparative literature from Brown.
DVD / 2004 / 61 minutes
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Recent headlines have announced to the world that numerous American business executives have acted illegally or unethically. Energy giant, Enron, has collapsed in scandal, and even home-furnishings guru, Martha Stewart, has fallen from grace. Arthur Anderson accountants can't tell credits from debits and a New York Times reporter prefers to write fiction rather than fact. These scandals have badly tarnished the image of American business. This DVD covers ethical theories, codes of ethics, ethical decision making, and social responsibility of business. Focus group methodology is used to highlight the nature of unethical practices.
DVD / 2003 / 20 minutes
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This DVD presents us with 8 dramatized scenarios. These stories represent familiar ethical issues most of us will face at some time. By discussing these situations and applying the 3 Steps process in each case, employees gain valuable practice and reinforcement.
DVD / 32 minutes
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This Microsoft PowerPoint presentation explores the rights and wrongs of common business practices prevalent today. Students will learn the importance of ethical decision making and the affects decisions have on organizations, consumers and em
CD-ROM (Win, PowerPoint Presentation (36 slides))
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Program One introduces the process. We hear from a former Enron executive as well as six ethics experts who discuss the pressures people can feel that may lead them to make poor decisions. We explore the importance of being aware of our core values as well as the standards of behavior expected by our organizations and our communities. Most importantly, we learn the 3 steps we can each take when faced with a tough ethical choice to help us make the best possible decision. These are:
The Compliance Test
The Ripple Effect
The Gut Check
DVD / 24 minutes
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With Dr. Bruce Weinstein
Five Principles for Making the Right Decisions Every Time
In this lively, fun and practical seminar, Dr. Bruce Weinstein shows you how to increase your ethics IQ in every area of your life. Over the years, scandals have challenged the public's perception of business, so now more than ever, it's important that we act with honor and integrity. With that in mind, this seminar will cover five simple principles that will strengthen your relationships, promote positive word-of-mouth, and help you make the right decisions every time, everywhere. Through numerous real-life examples, Dr. Weinstein applies the five principles of ethical intelligence to some of the toughest problems you face with colleagues, clients and other valued people in your life.
DVD / 60 minutes
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Ethics are a controversial issue surrounding businesses in today's society. After numerous companies have been faced with ethical misconduct charges, many companies are rethinking their ethics policies. This presentation discusses the importance of ethics in the workplace, especially when it comes to the financial aspect of a business. Ethical practices are discussed in-depth along with how to implement an effective code of ethics in an organization. The presentation also goes into detail about the main issues surrounding ethical financial issues and how to avoid them.
CD-ROM (Win, PowerPoint Presentation (40 slides))
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Ethics matter. It's not just the big scandals you see in the news, but the small everyday decisions that add up, too.
These award-winning ethics training videos follow four realistic scenarios that demonstrate the importance of basic values such as respect for others, fairness, and honesty. And they teach a three-part decision-making process that helps employees find their way to a solution even in complex situations where the right answer doesn't come easily.
In Workplace Ethics, Employees will learn to recognize behaviors that may do harm, determine whether they are personally responsible to take action, and compare possible outcomes to select the solution that best repairs the ethical breakdown while protecting the integrity of the organization.
Managing Ethics brings managers and supervisors into the same situations from our introductory video, Workplace Ethics, and supplements their ethics training with ethical leadership skills necessary for maintaining an ethical workplace.
DVD / 33 minutes
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