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Business and Management

Business and Management

WHAT IS OKR? OBJECTIVES AND KEY RESULTS

OKRs (objectives and key results) are an especially useful goal-setting framework for all kinds of businesses and organizations. OKRs enable teams to simultaneously focus on what needs doing here and now, while staying aligned with objectives and broader company strategy.

Any team can apply OKRs by choosing 3-5 key objectives that support the business strategy, and for each, 3-5 key results to measure the success of the objectives. OKRs sharpen up activities and ways to achieve the organization's strategy. By classifying and executing specific plans and activities on a quarterly basis, key results are more readily obtained, and objectives for that quarter suddenly come within reach.

DVD (Closed Captioned) / 2021 / 5 minutes

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2 MINUTES TO SUCCESS: A GUIDE TO WHISTLEBLOWING

Blowing the whistle on unethical or illegal practices is a tough decision to make. Your values and integrity may be compromised by what you've seen. You may be fearing the consequences. Psychology expert, Peter Quarry, recommends asking yourself five specific questions, ascertaining degree and frequency of behaviors, their impact and what if anything is already being done. If the answers trouble you, seek independent advice before determining a path forward.

DVD (Closed Captioned) / 2020 / 1 minute 54 seconds

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2 MINUTES TO SUCCESS: ADAPT TO CHANGE

ADAPT to Change is designed to help learners confronted with challenging changes to use a positive attitude and strategy to adapt and thrive.

Once this video is completed you will have learned to ADAPT to help make difficulties easier to manage. In this video, psychologist Eve Ash showed that practicing skills of adaptation is a better way for managing reactions to change. You will have learned to accept what you cannot control, and define the problem by examining the facts. This helps you to adjust to the situation so you can plan a pathway forward with the facts you've assembled. Then you can thrive in creative ways and help others to do so as well.

DVD (Closed Captioned) / 2020 / 2 minutes 10 seconds

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2 MINUTES TO SUCCESS: ANSWER TOUGH INTERVIEW QUESTIONS

Answer Tough Interview Questions is a video that prepares you for challenging interview questions. A job interview is always nerve-wracking, no matter how many times you've done this. In this video, psychology expert Peter Quarry offers ways to address tough questions during job interviews, positively and properly.

The Answer Tough Interview Questions video will help you build confidence by answering interview questions with specific examples, constructive approaches, thorough research and demonstration of resilience.

DVD (Closed Captioned) / 2020 / 2 minutes 15 seconds

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2 MINUTES TO SUCCESS: ASK BEHAVIORAL INTERVIEW QUESTIONS

Ask Behavioral Interview Questions is a video to develop skills for asking behavioral questions to find out how a candidate copes in particular situations. The interviewer explores how the candidate dealt with problems in the past as a guide to how they'll handle challenges in the new job.

The Ask Behavioral Interview Questions video provides four key behavioral questions that should be asked. You will learn to use behavioral interview questions to determine a candidate's ability to cope with challenges, stress, new experiences and resolve disagreements.

DVD (Closed Captioned) / 2020 / 2 minutes

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2 MINUTES TO SUCCESS: AVOID A PROJECT MANAGER'S NIGHTMARE

Avoid a Project Manager's Nightmare is a video that explores how a project manager is entrusted with numerous responsibilities including delivering the job on time and within budget. Behavioral expert Peter Quarry offers useful suggestions and simple strategies to ensure the project does not become a nightmare.

Avoid a Project Manager's Nightmare is a video with suggestions and strategies for managing yourself, your project and your people. These guiding principles will ensure your project starts and ends productively.

DVD (Closed Captioned) / 2020 / 2 minutes 22 seconds

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2 MINUTES TO SUCCESS: BE A GEM

Be a GEM is designed to help learners develop three key leadership qualities that will strengthen any team and build respect for the 'GEM'. While GEMS are all too rare in our working lives, we very quickly know them when we see them. Psychologist Eve Ash explains how you can be a GEM in the workplace and create value wherever you go.

Once this video is completed you will have learned the three GEM qualities. They are the GIVERS - people who go above and beyond the call of duty because they thrive on giving their best. They ENHANCE mundane tasks and frequently ignite new ideas and approaches. Above all, they inspire and MOTIVATE everyone to do their best, often by sheer example.

DVD (Closed Captioned) / 2020 / 2 minutes 7 seconds

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2 MINUTES TO SUCCESS: BE A HERO

There are four ingredients that add up to becoming a HERO in the workplace. Psychologist Eve Ash takes us through the necessary qualities of being Honest (someone who says what they think, gives feedback and honest criticism) and Ethical (does the right thing for the team, the organization and the community). They are Respectful - polite, interested and caring, no matter what experience, culture or nationality they encounter. And they are Optimistic - not dampening others' ideas, instead looking for opportunity.

DVD (Closed Captioned) / 2020 / 2 minutes 10 seconds

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2 MINUTES TO SUCCESS: BE AN OUTSTANDING LISTENER

Be an Outstanding Listener is a video that will help people who think they are good listeners when in fact they are usually not as good as they imagine. Every job in every organizations requires good quality listening skills to understand and clarify what is being said. Listening skills are especially important for service providers and managers.

Be an Outstanding Listener is a video in which behavioral expert Peter Quarry explains simple ways to become an outstanding listener. These are skills everyone can benefit from and improve their commiunication skills.

DVD (Closed Captioned) / 2020 / 1 minute 56 seconds

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2 MINUTES TO SUCCESS: BE ASSERTIVE WITH YOUR BOSS

Be Assertive with Your Boss is a video that will help anyone develop assertive skills to handle a situation when your boss asks you for more, and you are already overloaded and feel you can't say no. Psychology expert Peter Quarry recommends that you can say no without damaging your relationship.

Be Assertive with Your Boss explores the problem of not being honest with your manager about being overloaded. It will help learners develop skills to speak up and discuss concerns with your boss. Peter Quarry offers useful tips for how to say no to your boss without guilt, how to manage your boundaries and how to offer alternatives or negotiate.

DVD (Closed Captioned) / 2020 / 2 minutes 11 seconds

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2 MINUTES TO SUCCESS: BE MORE DECISIVE

Be More Decisive is a video that helps people who feel they are not good at making decisions, or lack confidence in their judgement. They may tend to over-analyze everything leading to procrastination. Psychology expert Peter Quarry believes it's a matter of learning to act, rather than hanging back.

Be More Decisive is a video that recognizes we all struggle with decisions on occasion. The way to improve is to practice becoming more decisive through making smaller decisions first, focusing on action rather than delay, and being willing to learn from mistakes.

DVD (Closed Captioned) / 2020 / 2 minutes 12 seconds

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2 MINUTES TO SUCCESS: BREAKING YOUR DIGITAL ADDICTION

50% of people complain they've become addicted to their mobile device. Behavioral expert, Peter Quarry, shows how to bust digital addiction through reducing screen time, switching devices off (go and walk that dog without the phone!) and setting yourself challenging goals that in essence create healthy new habits. Before you know it, you'll be digitally detoxed.

DVD (Closed Captioned) / 2020 / 2 minutes 10 seconds

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2 MINUTES TO SUCCESS: BUILD RELATIONSHIPS

BUILD Relationships provides a clear process, BUILD, for establishing positive relationships for a successful sale, a collaborative team or a productive business. Building relationships is at the heart of everything we do, according to psychologist Eve Ash. There is more pleasure and value to be found in relationships that are built from the ground up.

Once this video is completed you will have learned to implement the BUILD formula - begin with establishing rapport with the other person, understand what's important to them, initiate engaging communication, listen with an open mind and discover new qualities - in them and in yourself.

DVD (Closed Captioned) / 2020 / 2 minutes 20 seconds

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2 MINUTES TO SUCCESS: BUILD SUPPORT FOR YOUR PROPOSAL

Build Support for your Proposal is a video that explains how to get your ideas to gain traction and support. It's rare for a proposal to be put forward and immediately given the green light. You usually need to build support for your ideas and your proposal. Peter Quarry explains how this can be done with simple strategies.

Build Support for your Proposal provides easy steps and a road map for the pitch, building support and being prepared for objections and the proposal failing.

DVD (Closed Captioned) / 2020 / 2 minutes 32 seconds

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2 MINUTES TO SUCCESS: BUILD TRUST AND CREDIBILITY

Build Trust and Credibility is a video designed to help people build their trust and credibility - the jewels of increasing value in these opinionated, conflicted times. They are best demonstrated by a person's expertise, consistency, reliability and ethical behaviors.

Build Trust and Credibility is a video in which psychology expert Peter Quarry provides the elements necessary for building trust and credibility: knowing what you're talking about, consistency of words and actions, civility and respect to others and accountability.

DVD (Closed Captioned) / 2020 / 2 minutes 13 seconds

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2 MINUTES TO SUCCESS: CALL OUT INAPPROPRIATE BEHAVIOR

Call Out Inappropriate Behavior is a video that raises awareness of a range of inappropriate behaviors that remarkably some people still think they can get away, for example being rude or harassing another person. In this video, psychology expert Peter Quarry offers invaluable tips for calling out inappropriate behavior.

Call Out Inappropriate Behavior is a video to encourage teams set up ground rules and help those who witness or experience inapprorpiate behavior and comments, to call it out so it stops. Learn the skills to approach and discuss the inappropriate behavior in a non-threateninkg way. Learn to seek management help and never leave the issue unresolved.

DVD (Closed Captioned) / 2020 / 2 minutes 15 seconds

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2 MINUTES TO SUCCESS: CLEAR SERVICE

CLEAR Service is for everyone as we are all providing service to our teams, our clients and our managers. It can be challenging when you're called on to deal with issues that erupt. Sometimes you're mopping up after other people's mistakes, or you're faced with having to devise a solution on the spot. Psychologist Eve Ash explains that we give great service and solve difficult problems, especially when we are CLEAR: clarifying, listening, empathizing, asking and resolving.

Once this video is completed you will have learned the five key skills to be CLEAR. Clarify the issue, listen carefully, empathize with the other person's feelings, ask questions to reach solutions and resolve the problem.

DVD (Closed Captioned) / 2020 / 2 minutes 18 seconds

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2 MINUTES TO SUCCESS: DEALING WITH AN INCOMPETENT MANAGER

It is tempting when things continually go wrong to blame an incompetent manager. Peter Quarry, psychology expert, suggests first doing a reality check with someone independent (it might be a personality clash causing the problem). Try clearly communicating your needs to the manager while negotiating outcomes. Be flexible and share coping strategies with others. If you can no longer cope, it may be time to leave that team.

DVD (Closed Captioned) / 2020 / 2 minutes 2 seconds

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2 MINUTES TO SUCCESS: DEVELOP TOLERANCE AND RESPECT

Develop Tolerance and Respect is a video to help learners respect and accept other people's opinions, behaviors, preferences, even when you don't agree with them. Peter Quarry, behavioral expert, explains how tolerance and respect can be developed.

Develop Tolerance and Respect is a video to help learners realize that when we learn to tolerate other people's differences, we develop patience and willingness to understand the other person's point of view. We seek to find common ground, even when we have differing views. This leads to better quality decisions, greater harmony, and less conflict.

DVD (Closed Captioned) / 2020 / 2 minutes 8 seconds

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2 MINUTES TO SUCCESS: ENCOURAGE YOUR CHAMPIONS

Encourage your Champions is a video desined to help team leaders and managers empower the enthusiastic staff who want to improve wherever they are. As behavioral expert Peter Quarry explains, workplace champions are not only born, they can be made!

Encourage your Champions is a video that shows how workplace champions add immeasurable value to your organization. Learn to give your workplace champions what they need to achieve whatever they're striving for, and to enable them to add value to your business.

DVD (Closed Captioned) / 2020 / 2 minutes 12 seconds

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2 MINUTES TO SUCCESS: ENGAGE WITH CLIENTS VIRTUALLY

Engage with Clients Virtually is a video designed to improve your dealings with clients online and in the virtual space by adopting simple strategies recommended by behavioral expert, Peter Quarry. Learn seven easy ways to immediately improve your approach to online clients and customers.

Engage with Clients Virtually is a video in which Peter Quarry presents simple ways to enhance any online customer communication. People will learn to respond quickly, personalize their approach, have data and resources at their fingertips, and build client enthusiasm and loyalty.

DVD (Closed Captioned) / 2020 / 2 minutes 21 seconds

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2 MINUTES TO SUCCESS: EXCEED SERVICE EXPECTATIONS

Exceed Service Expectations is a video where you will learn to deliver brilliant customer service. Peter Quarry, psychology expert, provides some simple strategies for giving outstanding customer service and get glowing reviews in return.

Exceed Service Expectations is a video that encourages learners to aim to exceed client expectations, ensuring it is always a pleasure to do business with that organization. It will motivate learners to be that special person who always makes others feel good by delivering outstanding service that exceeds expectations. Word gets out quickly and the emotional and financial dividends for your business are undeniable.

DVD (Closed Captioned) / 2020 / 1 minute 56 seconds

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2 MINUTES TO SUCCESS: GET READY TO BE A NEW MANAGER

Get Ready to be a New Manager is a video to help any new manager feel less daunted by their managerial tasks, by building confidence and skills using four essential strategies for effective management.

Get Ready to be a New Manager will help learners consider their leadership role and strive to be the very best they can be. Learn about delegation, communication and feednback, decision-making and motivatind team members. These skills will be good for the team and the new manager's career.

DVD (Closed Captioned) / 2020 / 2 minutes 2 seconds

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2 MINUTES TO SUCCESS: GETTING OUT OF A CAREER RUT

We all get stuck in career ruts from time to time. If you feel unmotivated or unconfident, Peter Quarry believes in first taking "baby steps" (eg. updating your LinkedIn profile, networking to make new contacts, finding a mentor). Don't rush into something new - take time to research how your field is changing. Reinvent yourself by repacking your expertise and building on the opportunities available to you.

DVD (Closed Captioned) / 2020 / 2 minutes 6 seconds

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2 MINUTES TO SUCCESS: GOALS TO RESULTS

GOALS to Results is designed to help learners to achieve desired results with the GOALS formula. Goals are what you see in the distance, what you're aiming for. The problem with setting goals is that sometimes they seem unattainable or overwhelmingly large. Psychologist Eve Ash explains how to generate aspirations, organize manageable steps, activate the right attitude, learn new skills and share success.

Once this video is completed you will have learned to generate your key aspirations, organize these goals into manageable steps, and activate a positive attitude by visualizing the results of your endeavors. Learning new skills along the way brings your goals closer to fruition and you will share your success, recognizing those who supported you while mentoring others as they pursue their goals.

DVD (Closed Captioned) / 2020 / 2 minutes 11 seconds

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2 MINUTES TO SUCCESS: HANDLING A COMPLAINER

Being surrounded by complainers is hard, but as Peter Quarry points out, there's ways to handle them. You can acknowledge what they're saying, showing empathy and putting forward positive solutions. If they persist, and especially if you work with them, they are best ignored as what they really seek is attention. When you don't react, there's no payoff.

DVD (Closed Captioned) / 2020 / 1 minute 56 seconds

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2 MINUTES TO SUCCESS: HOW CAN YOU INFLUENCE OTHERS?

Behavioral expert, Peter Quarry, talks about the importance of being able to convince others when working together. This entails being able to promote your credentials so that others will listen to you; communicating no more than 3-5 key points; and preparing for objections with answers that focus on benefits.

DVD (Closed Captioned) / 2020 / 1 minute 56 seconds

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2 MINUTES TO SUCCESS: HOW TO DEVELOP OPTIMISM

How to Develop Optimism is a simple video that shows how optimism is a skill you can learn and how you can benefit in your relationships, your work and your health. Psychology expert Peter Quarry describes the considerable difference you make to your life once you choose to view events optimistically.

How to Develop Optimism helps learners to cope with life's challenges in apositive way. Learn to see what can be changed positively in your situation. As Peter Quarry explains, when you choose the "glass half full" approach, difficulties become markedly easier and your relationships improve.

DVD (Closed Captioned) / 2020 / 1 minute 48 seconds

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2 MINUTES TO SUCCESS: HOW TO STUDY EFFECTIVELY

How to Study Effectively is a video to change studying from being considered painful and something to avoid, to being a positive experience. In this video, psychology expert Peter Quarry, shares excellent tips for putting in the effort and being rewarded as a result.

How to Study Effectively is a short but powerful video offering simple but effective ways to make study memorable, productive and rewarding.

DVD (Closed Captioned) / 2020 / 2 minutes 5 seconds

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2 MINUTES TO SUCCESS: IDEA TO REALITY

IDEA to Reality is designed to help learners develop realistic plans for their ideas, and move through steps to successfully make the idea a reality. Turning ideas into reality can be challenging. That's where IDEA comes in: Identifying, Designing, Executing and Assessing your concept.

Once this video is completed you will have learned that a good idea has a better chance of succeeding when it follows the IDEA formula. Eve Ash explains the process for converting inspiration into reality. It requires being objective, diligent, patient, seeking input from others, smooth implementation, constant testing and readiness to begin the process once again if necessary. The best IDEAs are a result of continuous improvement.

DVD (Closed Captioned) / 2020 / 2 minutes 4 seconds

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2 MINUTES TO SUCCESS: IMPLEMENT REVERSE MENTORING

Implement Reverse Mentoring is a video that explains a powerful way to help people develop - reverse mentoring. It's a way for younger colleagues to share ideas and knowledge with older counterparts and has been around for many years, but its uptake is still slow. It is a proven way for different generations to share ideas and learn from each other.

Implement Reverse Mentoring is a video in which psychology expert Peter Quarry explains how each 'mentor' has so much to share with the other person, leading to greater engagement and employee retention. In this video you will learn best practice tips for implementing reverse mentoring.

DVD (Closed Captioned) / 2020 / 2 minutes 23 seconds

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2 MINUTES TO SUCCESS: KEEP PROMISES

KEEP Promises teaches learners to be develop four KEEP skills that everyone relies on. There is something reassuring about a person who KEEPs promises. Psychologist Eve Ash explores this special personality everyone admires: Keen, Explicit, Efficient and Proud.

Once this video is completed you will have learned the power prompt and reliable - someone who gets things done with a minimum of fuss and negativity. You will be armed with the four KEEP skills to ensure a team is humming and delivering efficiently. You will enjoy being keen - determined, committed, on the ball and explicit - clarifying and agreeing on expectations. You will find ways to manage time and tasks so you are efficient, and you will take pride in doing your work well.

DVD (Closed Captioned) / 2020 / 2 minutes 3 seconds

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2 MINUTES TO SUCCESS: LEAD PRODUCTIVE ONLINE MEETINGS

Lead Productive Online Meetings will appeal to the increasing number of people working from home or in scattered locations. New technologies have made online meetings more feasible, but they require fresh approaches. In this video, psychology expert Peter Quarry provides helpful tips about making virtual meetings more productive.

Lead Productive Online Meetings is a video providing skills to make online meetings productive and engaging by following simple strategies for ensuring good meeting etiquette and agendas, maximum contribution and engagement without interruptions, and keeping discussions short.

DVD (Closed Captioned) / 2020 / 2 minutes

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2 MINUTES TO SUCCESS: LEAD WITH EMPATHY

LEAD with Empathy will help all leaders to focus on four core leadership soft skills. Great leaders listen, they have empathy, they ask questions and they give clear direction. Psychologist Eve Ash outlines the ways leaders can learn how to LEAD.

Once this video is completed you will have learned to implement the LEAD formula, beginning by listening well and responding with empathy to what people are saying. You will recognize how showing genuine interest and compassion, not talking in clichés, builds trust. You will have learned to ask for people's input and keep an open mind on topics and policies. And you will know that people will follow with confidence when you provide clear direction.

DVD (Closed Captioned) / 2020 / 2 minutes 17 seconds

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2 MINUTES TO SUCCESS: LEARN TO SET BOUNDARIES

Learn to Set Boundaries will be an ideal video for anyone being asked to do more and more with less. It's not unusual to feel discomfort, resentment, guilt or inadequacy when someone (often a manager) asks you to do something that is either not your responsibility or just feels out of your league. In this video you will learn to set boundaries.

Learn to Set Boundaries is a video to give you skills when too much is being asked of you, and it's time to set boundaries. Peter Quarry advises deciding on what is important for you, communicating and negotiating a solution, and reminding those who cross boundaries.

DVD (Closed Captioned) / 2020 / 2 minutes 2 seconds

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2 MINUTES TO SUCCESS: LEARN TO WORRY LESS

Learn to Worry Less is a video which acknowledges we are inundated with worry, but shows we can learn to manage it even in unpredictable times.

Learn to Worry Less is a video in which psychology expert Peter Quarry shows simple strategies to break your worry cycle through recognizing the triggers and substituting positive thinking and action and putting the worries into a broader perspective.

DVD (Closed Captioned) / 2020 / 1 minute 56 seconds

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2 MINUTES TO SUCCESS: MAKE THE WORLD A BETTER PLACE

Make the World a Better Place explores what we can do despite the many environmental crises - climate change, bush fires, earthquakes, pollution, hurricanes and tornados, tsunamis and floods - as well as famine, poverty, violence, anger, a pandemic and lots of disrespect and intolerance. In this video we learn that we can choose to make a difference in small but always worthwhile ways.

Make the World a Better Place is a video in which Peter Quarry presents some simple but effective approaches that make an incremental difference, and many strategies individuals in business can intiate like competitions, recycling, donatiing excess, volunteering and ensuring diversity and inclusion.

DVD (Closed Captioned) / 2020 / 2 minutes 10 seconds

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2 MINUTES TO SUCCESS: MANAGING YOUR OWN ANGER

Being angry can become a self-destructive habit, causing anxiety and high blood pressure. Psychology expert Peter Quarry says a healthier way to manage anger is realizing that it is a form of energy. This energy is much better funneled into creative projects, planning to do something happy with colleagues or family, or accomplishing personal goals.

DVD (Closed Captioned) / 2020 / 2 minutes 4 seconds

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2 MINUTES TO SUCCESS: MIND OVER MOOD

Mind over Mood will help you understand how to control your moods and switch to positive constructive thinking. Psychologist Eve Ash explains how to change, what she calls, the Negative Land of W (Wishing, Whining and Wasting Time) to the Positive: Wanting to Achieve, Willing to Learn and Working Effectively.

Once this video is completed you will have learned how we waste valuable time wishing for something different or whining about finishing a task or project. You will know how to choose your mood using the Positive Land of W approach: Wanting to achieve, being Willing to learn, and Working effectively. It's a case of mind over mood.

DVD (Closed Captioned) / 2020 / 2 minutes 15 seconds

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2 MINUTES TO SUCCESS: MOTIVATE A CO-WORKER

Motivate a Co-worker - Despite the plethora of good advice for motivating teams, there is always someone who isn't performing well and/or holding back the others. Peter Quarry, psychology expert, recommends not waiting for management to rectify the issue, but instead engaging those people.

Motivate a Co-worker will show you how to motivate co-workers by engaging and responding to them, ascertaining their needs and not excluding them.

DVD (Closed Captioned) / 2020 / 2 minutes

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2 MINUTES TO SUCCESS: MOTIVATE THROUGH STORYTELLING

Motivate through Storytelling is a video to help you liven up your presentations and team using truthful storytelling techniques - they are more memorable than lots of dry facts.

Motivate through Storytelling is a video in which psychology expert Peter Quarry explains how important storytelling is to our survival and motivation. You will learn strategies to sell, influence, engage and inspire others with real and relevant stories.

DVD (Closed Captioned) / 2020 / 2 minutes 23 seconds

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2 MINUTES TO SUCCESS: OVERCOME A KNOCKBACK

Overcome a Knockback is a video explaining how knockbacks handled correctly, can be useful guides to achieving what we want. Whether it's a rejected job application, a project proposal or an idea that you floated at a meeting, knockbacks can be hard to overcome.

Overcome a Knockback shows how knockbacks or rejections are an inevitable part of life. When they occur, it feels deeply personal and it's hard to pick up the courage to keep going. But knockbacks are opportunities in disguise. In this video, psychology expert Peter Quarry shows how to overcome knockbacks through self-talk, creating new strategies, using a support network and taking a realistic approach to moving forward.

DVD (Closed Captioned) / 2020 / 1 minute 56 seconds

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2 MINUTES TO SUCCESS: OVERCOME A WRITING BLOCK

Overcome a Writing Block is a video addressiing a common problem of "writer's block". For many of us, it's fear of staring at a blank page and wondering what to say. In this video, behavioral expert Peter Quarry explains how to overcome a writing block.

Overcome a Writing Block is a video, in which you will learn to start by dumping words and ideas on a page, as a mindmap or like a lump of clay, and you can begin to shape it however you like. You will learn that gradually your writing momentum will build and you will discover an exciting opportunity to unlock thoughts and expressions you never realized you had within you.

DVD (Closed Captioned) / 2020 / 2 minutes 15 seconds

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2 MINUTES TO SUCCESS: OVERCOME ANXIETY

Overcome Anxiety will help people feel normal, given 1 in 4 people now experience anxiety more frequently. In this video, learners will discover that anxiety includes symptoms like a racing heart, a desire to withdraw socially, excessive worrying, even panic attacks.

Overcome Anxiety is a timely video for the increasing number of people experiencing and complaining of anxiety, providing proven ways to overcome the problem. Psychology expert Peter Quarry suggests slow breathing, mindfulness and challenging your self-talk.

DVD (Closed Captioned) / 2020 / 2 minutes 21 seconds

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2 MINUTES TO SUCCESS: OVERCOME INSOMNIA

Overcome Insomnia is a video that will help the estimated 30% of people who have trouble with how well or how much they are sleeping. While everyone's sleep hours differ, we all need sufficient deep and rapid eye movement (REM) sleep to be physically, emotionally and mentally healthy.

Overcome Insomnia is a video that will help learners to manage and reduce insomnia by learning to quieten your mind and stress levels. Yoga is a proven technique for reducing stress, but any daily exercise helps. You will learn the importance of avoiding stimulants and making your bedroom a place of rest, not work or screens.

DVD (Closed Captioned) / 2020 / 2 minutes 2 seconds

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2 MINUTES TO SUCCESS: OVERCOMING LOW SELF-ESTEEM

Low self-esteem is a state of mind caused by many factors, and it can badly affect productivity and careers. Psychology expert, Peter Quarry believes triggers for low self-esteem can be avoided by identifying the things you do well each day, building a self-esteem file for collecting evidence of your accomplishments and updating the file regularly with new successes.

DVD (Closed Captioned) / 2020 / 1 minute 55 seconds

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2 MINUTES TO SUCCESS: PLAN TO SUCCEED

PLAN to Succeed helps us enjoy a plan coming together. Psychologist Eve Ash shows how when you PLAN, you have every chance of succeeding.

Once this video is completed you will have learned that a PLAN consists of picturing the problem or goal to be achieved and constructing the steps and pathways required to get there. You will be willing to ask your team, managers and stakeholders what's needed and navigate your efforts and your team towards the goals.

DVD (Closed Captioned) / 2020 / 2 minutes 13 seconds

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2 MINUTES TO SUCCESS: PRESENT ONLINE WITH IMPACT

Present Online with Impact is an essential skill given the increasing number of virtual meetings. In this video, behavioral expert Peter Quarry shows you how to ensure your presentation is delivered with impact.

Present Online with Impact is a short but effective video in which you will learn valuable strategies to improve how you come across online. You will learn to start strong with with way you present yourself, to be succinct in words and visuals, to build audience engagement, control the discussion and work to a timeline.

DVD (Closed Captioned) / 2020 / 2 minutes 11 seconds

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2 MINUTES TO SUCCESS: PROJECT MANAGEMENT SWOT

Project Management SWOT assist project managers and teams to give their projects a better chance of success by implementing a powerful strategic planning technique known as a SWOT analysis. It is especially helpful if you have an objective, a decision or question you want to answer or when your business seeks to gain a competitive advantage over rivals.

Once this video is completed you will have learned that a SWOT analysis consists of knowing your project's Strengths, Weaknesses, Opportunities and Threats. This useful tool will help you determine the internal and external factors affecting your project or business and clarify your project's purpose and execution.

DVD (Closed Captioned) / 2020 / 2 minutes 13 seconds

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2 MINUTES TO SUCCESS: RECOVER FROM MY MISTAKE

Recover from my Mistake is a video to help anyone feeling bad about a making a mistake, to stop wasting time beating yourself up about it, and learn to recover gracefully and thrive. We all make mistakes and can recover, and learn from them, as Peter Quarry, behavioral expert explains.

Recover from my Mistake is a video in which you will learn to take responsibility, acknowledge the mistake, apologize and make amends. You will learn the value of openly sharing your insights with your team. It enhances yuro reputation.

DVD (Closed Captioned) / 2020 / 1 minute 57 seconds

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2 MINUTES TO SUCCESS: RESPECT PRIVACY AND CONFIDENTIALITY

Respect Privacy and Confidentiality - a video covering key issues so eveyone at work learns to observe, protect and respect privacy and confidentiality. There is a great deal at stake when privacy or confidentiality are breached, namely loss of trust, committing an offence or destroying reputations.

Respect Privacy and Confidentiality is a video in which behavioral expert Peter Quarry explains how to respect privacy and confidentiality.The message is straightforward: respect yours and others' right to protecting sensitive, personal or proprietary information.

DVD (Closed Captioned) / 2020 / 2 minutes 13 seconds

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2 MINUTES TO SUCCESS: SOLVE PROBLEMS IN 4 STEPS

Solve Problems in 4 Steps is a step by step easily-remebered program providing learners with essential problem-solving skills. In this video, behavioral expert Peter Quarry shows you how to solve problems effecctively.

Solve Problems in 4 Steps is a video showing that no matter how complex a problem appears, breaking it into four steps very often presents you with a solution, or a huge step that's close to the solution!

DVD (Closed Captioned) / 2020 / 2 minutes

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2 MINUTES TO SUCCESS: STOP 4 TIME WASTERS

Stop 4 Time Wasters is a video that helps us recognize our own time wasting behaviors mistakes. We all feel overloaded on occasion, but this doesn't mean we can't be more efficient in our use of time. This video helsps learners identify strategies to overcome their time wasting habits.

Stop 4 Time Wasters is a useful video for anyone feeling stressed and overloaded and wanting to use their time more effectively. Find out whether you are a procrastinator, an equalizer, a meeting zombie and/or a socializer. Discover your own individual poor habits, because then you can start to fix them.

DVD (Closed Captioned) / 2020 / 2 minutes 9 seconds

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2 MINUTES TO SUCCESS: SURVIVE A PERSONAL CRISIS

Survive a Personal Crisis is an important program for anyone facing death of a loved one, illness, relationship breakdown, financial loss or trauma. Each can deeply affect your ability to work. During times of personal crisis, Peter Quarry suggests that we realize it is normal to experience strong emotions, and that we need to reach out for help.

Survive a Personal Crisis offers helpful ways to cope with and survive with life's many challenges and explores ways to seek assistance, recognize that healing takes time and seek a professional if you're in a downward spiral.

DVD (Closed Captioned) / 2020 / 2 minutes 10 seconds

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2 MINUTES TO SUCCESS: SURVIVE UNCERTAINTY AND FEAR

Survive Uncertainty and Fear is a video that helps people understand feelings of uncertainty and fear, especially with the pandemic and its domino effect on global economies, job losses, health issues and a stream of bad news. This video helps people to manage their fear and concern.

Survive Uncertainty and Fear helps move our focus on today and this week, and psychology expert Peter Quarry suggests using "certainty anchors", a pasue button and a contingency plan to cope with uncertain times and fear in people's lives.

DVD (Closed Captioned) / 2020 / 2 minutes 5 seconds

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2 MINUTES TO SUCCESS: SURVIVING AN UNRELIABLE COLLEAGUE

Behavioral expert, Peter Quarry, knows what unreliability in a colleague can be like. He suggests first explaining to them why their behavior causes problems. If this fails, you can try appealing to their personal brand and their desire to look good, by getting them to make promises in front of others. Praise them and thank them if they deliver; otherwise hold them to account - all in front of others.

DVD (Closed Captioned) / 2020 / 2 minutes 4 seconds

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2 MINUTES TO SUCCESS: SWOT - BOOST YOUR PROFILE

SWOT Boost your Profile is designed to help you with your public profile and career trajectory by applying SWOT thinking to yourself. Eve Ash discusses how to utilize your strengths, weaknesses, opportunities and threats to improve your career and life options.

Once this video is completed you will have learned how you can determine your strengths and weaknesses in relation to each other, seek opportunities and look out for threats (which are sometimes disguised opportunities).

DVD (Closed Captioned) / 2020 / 2 minutes 15 seconds

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2 MINUTES TO SUCCESS: TAKE PRIDE IN YOUR WORK

Psychologist Eve Ash asks: are you proud of what you do, or are you falling back on a mindless routine? Aim for the very highest - Personal Responsibility In Delivering Excellence. PRIDE is the fantastic feeling you get when you've gone that one extra step in striving for your best. People notice!

DVD (Closed Captioned) / 2020 / 1 minute 52 seconds

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2 MINUTES TO SUCCESS: TRANSFORM INTO A STAR LEADER

Transform into a Star Leader is a video to help you transform into a confident but humble star leader who really moves the team forward. Star leaders embody healthy contradictions, but as Peter Quarry explains, these are great for inspiring the team.

Transform into a Star Leader is a video designed to help you recognize your team's needs, respond flexibility and provide (and receive) constructive feedback.

DVD (Closed Captioned) / 2020 / 2 minutes 8 seconds

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2 MINUTES TO SUCCESS: WHAT TO DO IF STRESSED

The pressure on us all to achieve results can result in feelings of stress and being overwhelmed. Psychology expert, Peter Quarry, suggests calming your brain through a simple, effective slow breathing technique; using the "now or later" approach to prioritizing what must be done (and feeling more in control); and focusing on completing tasks, one at a time, rather than wasting time shifting gears and continuously multi-tasking.

DVD (Closed Captioned) / 2020 / 2 minutes 3 seconds

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2 MINUTES TO SUCCESS: WORK FROM HOME PRODUCTIVELY

Work from Home Productively is a video providing invaluable tips for making the most of working from home, whether by choice or necessity. Many employees already work offsite, while others have since discovered they prefer it! But meeting your company targets and deadlines can be challenging from home.

Work from Home Productively is a video in which behavioral expert Peter Quarry provides strategies for a productive work-from-home setup, goal-setting strategy and the need to set personal boundaries and take breaks.

DVD (Closed Captioned) / 2020 / 2 minutes 4 seconds

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INSIGHTS AND STRATEGIES: ASKING QUESTIONS IN AN INVESTIGATION

Former homicide task force leader and author Colin McLaren explains to Eve Ash the subtle art of asking investigative questions. A workplace investigator or manager trying to ascertain the truth and resolve a problem needs to visualize their interview goal, then chart a series of questions with a suspect or employee. Questions must be subtle, short (to establish and confirm facts), open-ended, methodical and numerous, monitoring the person's responses and taking cues from what they say. Colin discusses the importance of building rapport and listening with an open mind. Above all, body language must be calm and professional. Put in the effort to get the truth.

DVD (Closed Captioned) / 2020 / 12 minutes

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INSIGHTS AND STRATEGIES: DIG DEEPER TO GET IT RIGHT

Former homicide task force leader, Colin McLaren explains to Eve Ash how effective researching and interviewing is on par with being a sleuth. Too many people are casual about details. Colin stresses the importance of getting to the source of the issue and establishing all the facts until they are mastered. He balances a competitive instinct for digging deepest with the necessity for retaining an open mind when considering a problem. It is essential to be fearless in your presentation of information, challenging when it's called for, seeking correct outcomes and remaining as accurate as possible. Get it right first time, he counsels - never give up. Follow procedures and maintain your principles.

DVD (Closed Captioned) / 2020 / 11 minutes 44 seconds

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INSIGHTS AND STRATEGIES: HOW TO MANAGE A TASK FORCE

When it comes to organizing a taskforce or project team for a complex job or serious problem, Colin McLaren, a former homicide task force leader, tells Eve Ash it essential to recruit the best people with relevant experience, qualifications, energy and drive. The taskforce needs excellent communications and information sharing processes, the capacity to debrief when things are stressful, the best equipment for the job and high standards. Above all, leaders must stay focused, remembering to post all salient points, progress and successes, and acknowledging people while maintaining confidentiality.

DVD (Closed Captioned) / 2020 / 11 minutes 18 seconds

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INSIGHTS AND STRATEGIES: LIES, CRIMES AND FALSE CONFESSIONS

Eve Ash discusses why people tell lies with the University of Massachusetts Amherst's Professor Robert Feldman, a specialist in psychological and brain sciences. He has studied lying for many years and observes that (1) all people tell lies in different situations; (2) many are not truthful on their resumes and in job interviews; (3) sometimes people confabulate to fill memory gaps caused by stressful or traumatic conditions. In crime situations, he explains that false memories occur, and people's eagerness to find a culprit sometimes leads to the wrong person being convicted. You can't always tell a liar from their physical cues (eg. excessive blinking, looking away). This can cause deception bias and investigations clouded by tunnel vision. Dr Feldman and Eve Ash discuss the case of Sue Neill-Fraser, convicted and jailed for murder in Tasmania in 2010.

DVD (Closed Captioned) / 2020 / 15 minutes 43 seconds

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INSIGHTS AND STRATEGIES: LIVING WITH LIES

Eve Ash talks to Professor Robert Feldman (University of Massachusetts Amherst) about his research for the book "The Liar in Your Life". He reveals that we all lie at different times, there are many types of lies ranging from the unconscious to lies of commission, and that people often lie within the first ten minutes of meeting someone. We lie to create an impression, we lie because we are anxious, we make up narratives to fill gaps in our memories. We have a "truth bias" in as much as we don't want to believe another person might be lying. Lies create spiral effects ("You lie, I lie"). We might be suspicious of liars, but we also tend to forgive them. Lies lead to inauthenticity in relationships. People compartmentalize lies and can live with them for many, many years.

DVD (Closed Captioned) / 2020 / 13 minutes 6 seconds

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INSIGHTS AND STRATEGIES: LOVE, LIES AND EXAGGERATION

People sometimes lie for a reason and will exaggerate to enhance their prestige in the eyes of others. People having secret affairs tell lies; this was the situation for Eve Ash's mother who lied for years about Eve's biological father. Eve's subsequent investigation revealed her real father, and how he was built into her story, although her mother never admitted the truth. Discovering her personal story has led Eve to forgive her mother's deception.

DVD (Closed Captioned) / 2020 / 10 minutes 53 seconds

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INSIGHTS AND STRATEGIES: PROACTIVE ABOUT SAFETY AND SECURITY

Today's workplaces and taskforces require all the safety and security they can get, former homicide task force leader Colin McLaren tells Eve Ash. Preventing crime at work starts with implementing proactive safety and security policies. It requires being on the lookout for warning signs (eg. unusual behaviors, moods, threats, bullying, thefts) and diffusing buildups where possible. Leaders should consult a safety expert and introduce newsletters, scenario training and security protocols. A business's assets also need securing and proper surveillance. Be vigilant with the surrounds of your business too - look out for arson and vandalism. It comes down to a culture of safety, training and good policies.

DVD (Closed Captioned) / 2020 / 11 minutes 58 seconds

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INSIGHTS AND STRATEGIES: PSYCHOLOGY, LAW, LIES AND FALSE MEMORIES

Eyewitness testimony and its veracity presents problems for juries and judges, according to the University of California's Dr Elizabeth Loftus. She tells Eve Ash that this intersection of psychology and law has revealed that the more confident a witness, the more they are believed even if their memories are mistaken. More than 300 people, such as Steven Titus (misidentified as a rapist) have been convicted through faulty or false memories. The problem is compounded when zealous detective coach witnesses, or when false and distorted memories are "implanted". People sometimes cling to a mistaken belief, even when the evidence shows they are wrong.

DVD (Closed Captioned) / 2020 / 16 minutes 50 seconds

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INSIGHTS AND STRATEGIES: STEPS TO SOLVE WORKPLACE ACCIDENTS AND CRIMES

Workplace crime and accident investigations must be taken very seriously. In this video, Colin McLaren, former homicide task force leader, itemizes all the necessary steps for conducting an investigation, including scrupulous note-taking and diagrams, photos, witness statements, and recording conversations. He counsels the importance of being fair, calm, unbiased, frank and in control. Above all, an investigator must be diligent, open-minded and questioning in pursuit of the truth. The objective is to get admissions - in writing.

DVD (Closed Captioned) / 2020 / 10 minutes 32 seconds

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INSIGHTS AND STRATEGIES: UNDERSTANDING CRIME AND UPHOLDING SAFETY

In this video, retired detective Colin McLaren discusses with Eve Ash how workplaces can be sitting ducks for crimes such as theft, dishonesty and cyberattacks. He advocates ramping up security, investing in the right applications and consultants, and clamping down on abuse of privilege. Having strong policies and rules about use of company cars and credit cards is essential. So too are standard operating procedures (SOPs) and random checks for pornography, drugs and alcohol. With social media, less personal information sharing is best. Check people's backgrounds when recruiting and ensure strong audit trails and double-checking for those with discretion over company money.

DVD (Closed Captioned) / 2020 / 12 minutes 28 seconds

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PICK ME UP - HEALING IN THE HALLWAY

Healing in the Hallway is a course, designed to help you stretch, develop agility and relase work tension. Movement mentor, Mike Snell suggests using a hall or corridor, to do some simple sliding moves that will recalibrate your balance and coordination and improve your suppleness and energy.

Healing in the Hallway is easy to follow and only needs five minutes to restore your balance, energy and flexibility. Best of all, you can do this in your hallway or in a reasonably empty room. While Mike's moves look simple, they are excellent for improving balance, strength, coordination and flexibility. Best of all, you will feel energized and ready to resume work (or whatever you're doing).

DVD (Closed Captioned) / 2020 / 5 minutes

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PICK ME UP - REVIVE AT YOUR DESK

Humans did not evolve to spend extended hours a day sitting at their desks, but that's the reality of today's working life. Too much sitting can lead to muscle tension, hypertension, back pain, cancer, obesity, cardiovascular disease and even depression. Movement mentor Mike Snell shows simple but wonderfully effective ways to combat "death by desk" through mindful breathing, stretching, swiveling, shaking and rolling your body - all while sitting down. Prepare to feel revitalized and stronger, within three minutes!

DVD (Closed Captioned) / 2020 / 4 minutes

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PICK ME UP - STAND AND STRETCH

Stand and Stretch is a course, designed to help you learn some simple stretching to include in your work day. The benefits of stretching your body are real and have been practiced around the world for centuries. As movement mentor Mike demonstrates, six minutes' mindful stretching each day includes neck stretches, shoulder rolls, back stretching, quad stretches, shaking wrists and rotating hands.

Stand and Stretch is easy to follow and motivating. Mike's magic stretch moves literally put you on the path to better physical and mental-emotional health. They are not a quick fix to making you fit, but help you resume what your body was designed to be: more flexible, stronger and more coordinated. Through regular stretching you will improve your range of motion and thereby your flexibility. You will boost your mental health and productivity.

DVD (Closed Captioned) / 2020 / 6 minutes

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INSIGHTS AND STRATEGIES: 3 INROADS FOR HANDLING A NARCISSIST

Narcissists have become a hot topic. In an interview with Eve Ash, Peter Quarry provides useful and interesting information about dealing with these difficult personalities at work. He explains what narcissism is, its prevalence and where the term came from. Eve and Peter discuss narcissistic behaviors, such as an exaggerated sense of accomplishment and talent, putting people down and being aggressive and rude.

Recognizing Narcissistic Behaviors
Narcissists - Avoid the Triggers
Narcissists - Survival Skills at Work

DVD (Closed Captioned) / 2019 / 12 minutes

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INSIGHTS AND STRATEGIES: 3 STEPS TO CRITICAL THINKING

Critical thinking is in hot demand, but unfortunately in short supply. Some people are critical thinkers but most people tend to think uncritically. Eve Ash asks Peter Quarry to explain how critical thinking is learned and developed. Peter explains that recognizing and switching off emotions is the first step. This entails understanding how we feel and considering alternative responses. Also, it's important not to jump to conclusions. Focus on the facts and seek more evidence before responding. Peter recommends rising above the usual 'win/lose' approaches to a problem. Other solutions might emerge if everyone calms down before examining a broader range of possibilities. Be willing to look beyond the ideas and information that merely confirm the view you already have.

What is Critical Thinking?
Critical Thinking - Recognize & Switch off Emotions
Critical Thinking - Collect & Use Information & Data
Critical Thinking - Avoid Thinking Errors

DVD (Closed Captioned) / 2019 / 11 minutes 48 seconds

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INSIGHTS AND STRATEGIES: 4 COMMUNICATION SKILLS EVERYONE NEEDS

Ever-increasing complexity in the workplace means that effective communication skills are more important than ever. Peter Quarry outlines to Eve Ash the four key communication skills needed for survival: lean communication (getting straight to the point), connecting with others (social skills), adaptability (learning to read and relate to different types of people) and using texting and social media in an appropriate, professional way (understanding the importance of sensitive, respectful and polite messaging).

DVD (Closed Captioned) / 2019 / 13 minutes 11 seconds

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INSIGHTS AND STRATEGIES: 4 ESSENTIALS FOR A RESPECTFUL WORKPLACE

The fast pace of many companies and organizations can result in disrespectful behaviors and toxic workplaces. Eve Ash and Peter Quarry discuss what actually constitutes respect, the different types of respect, and why respect is important. They identify the benefits of a respectful culture and how in turn these are a key predicator of attractive places to work.

DVD (Closed Captioned) / 2019 / 13 minutes 02 seconds

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INSIGHTS AND STRATEGIES: 4 PATHWAYS TO MANAGING MILLENNIALS

Peter Quarry discusses the challenges in hiring and managing millennials (people born between 1980 and 2000). Millennials currently account for about half the workforce and this percentage is increasing. Peter talks to Eve Ash about appreciating the unique strengths of millennials, engaging them through meaningful purpose, understanding what motivates them and, above all, giving them a say.

DVD (Closed Captioned) / 2019 / 11 minutes 34 seconds

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INSIGHTS AND STRATEGIES: 4 PERSPECTIVES ON BULLYING AND HARASSMENT

There are increasing reports of bullying and harassment in the workplace with recent figures suggesting 30% of people experience this. Peter Quarry and Eve Ash discuss how it is defined, how it impacts on health and safety, why some people target others, and the difference between unpleasantness and bullying. Peter Quarry provides tips on how to recognize when bullying and harassment occur, the actions that should be taken and companies' responsibilities for creating safe work environments. He stresses that organizations need to define bullying and harassment and provide training so that everyone knows when a line has been crossed. A safe workplace is the paramount objective.

DVD (Closed Captioned) / 2019 / 12 minutes 36 seconds

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INSIGHTS AND STRATEGIES: 4 SKILL SETS FOR SUCCESSFUL LEADERSHIP

Leaders today are under more pressure than ever. Peter Quarry argues that managers and leaders need to understand the challenges and tasks for a chaotic world, becoming authentic leaders with strategies that help them survive and inspire. Recognizing that employees need purpose, leaders need to instill confidence, build resilience, be realistic and demonstrate honesty, openness and preparedness to listen. This means staying healthy, grounded, pacing oneself and being mindful.

DVD (Closed Captioned) / 2019 / 13 minutes 43 seconds

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INSIGHTS AND STRATEGIES: 4 STRATEGIES FOR BUILDING COLLABORATION

This program covers the growing importance of collaboration as a workplace skill. Pooling ideas and team-based projects result in higher-performing workplaces. Effective collaboration however requires understanding of people's different work and communication styles, and the willingness to suspend judgement and let go of stubborn beliefs. Peter Quarry outlines ways collaboration can be "killed" and how it can be designed for improved outcomes.

DVD (Closed Captioned) / 2019 / 10 minutes 57 seconds

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INSIGHTS AND STRATEGIES: 4 WAYS TO BOOST CREATIVITY

The digital economy is opening up ways for everyone to be creative. It doesn't just mean being artistic - it's more about ideas, solutions, alternatives, incremental improvements. Peter Quarry and Eve Ash discuss ways that mental capacity can be developed, perspectives changed, group power leveraged and making things actually happen.

DVD (Closed Captioned) / 2019 / 15 minutes 22 seconds

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INSIGHTS AND STRATEGIES: 4 WAYS TO BUILD ACCOUNTABILITY

Peter Quarry says accountability has two aspects: who you are accountable to and what you are accountable for. Being accountable is willingness to accept responsibility for performance, engaging in discussion and acting on suggestions for improvement. Learn how to enhance personal and group accountability, with Peter Quarry and Eve Ash's suggestions including 360-degree accountability, accurate information, being collaborative and agreeing on remedial action.

DVD (Closed Captioned) / 2019 / 13 minutes 29 seconds

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INSIGHTS AND STRATEGIES: 4 WAYS TO MOTIVATE YOUR TEAM

Teams can lose motivation for all kinds of reasons but it's contagious. When this happens, Peter Quarry and Eve Ash recommend techniques for recognizing and unblocking low motivation, identifying a sense of purpose (the Five Whys), improving leadership and people's feelings of being appreciated. Leaders need survival skills, including the ability to find a silver lining and ways to unblock motivation by getting issues and recommendations on the table.

DVD (Closed Captioned) / 2019 / 12 minutes 34 seconds

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INSIGHTS AND STRATEGIES: 5 ESSENTIALS FOR POWERFUL PRESENTATIONS

Presentations can be dull for audiences. People feel nervous when presenting. Peter Quarry and Eve Ash cover five essential areas for powerful presentations. These include memorable ways to commence, managing anxiety, being succinct and sign-posting information, maintaining audience engagement, relaxed body language, telling a story and finishing with a bang.

DVD (Closed Captioned) / 2019 / 17 minutes 26 seconds

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INSIGHTS AND STRATEGIES: 6 KEYS TO WELLBEING

A practical program covering the 6 keys to psychological wellbeing at work. Kylie Bell explains how people can flourish and thrive in their lives, based on the PERMA theory. Kylie Bell offers strategies to ensure positive emotion and engagement at work. People need the opportunity to do what they do best every day. Strong positive relationships at work increase trust and wellbeing. Meaning beyond your personal gain will more likely lead to engagement. Personal meaning needs to be linked to the organization's purpose. Expectations must be set and if not met, feedback can be given. People who are physically healthy perform better.

DVD (Closed Captioned) / 2019 / 12 minutes 41 seconds

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INSIGHTS AND STRATEGIES: DESIGNING AND FACILITATING TRAINING

In this program, Kylie Bell talks with Eve Ash about moving from workplace needs to designing training that both develops skills and solves problems. First, she determines whether a company is experiencing a training need or a leadership issue. She considers the training in a wider organizational context and ensures the leadership is onboard first. Her training is customized around goals and outcomes, an organization's available time, a high degree of interactivity and tapping into people's emotions. For the training to succeed, there must be change; this is ascertained in the post-training feedback and evaluation.

DVD (Closed Captioned) / 2019 / 10 minutes 40 seconds

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INSIGHTS AND STRATEGIES: DEVELOPING SELF-MOTIVATED PEOPLE

Kylie Bell tells Eve Ash that beyond Maslow's traditional Hierarchy of Needs, Edward Deci and Richard Ryan originated Self Determination Theory (SDT). Ryan and Deci say people have three needs (nutriments) that should be met at the same time in order to be fully motivated and more productive. These are relationships, competency and autonomy. Leaders need to ensure that positive relationships are encouraged so that trust builds as people work together. Leaders also need to let people know when they are doing a good job (competence) by setting goals, key performance indicators (KPIs) and performance reviews against which they can be measured. Above all, people's initiative (autonomy) should be welcomed. Leaders need to allow people freedom to explore and make choices, even mistakes. They then should ascertain how levels of engagement with work have risen, through pre-tests and post-tests.

DVD (Closed Captioned) / 2019 / 9 minutes 33 seconds

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INSIGHTS AND STRATEGIES: EMOTIONS AT WORK

Corporate culture has long stated when you go to work, "leave emotions at home". Quoting research by Barbara Fredrickson's Broaden and Build theory, Kylie Bell explains to Eve Ash that this precept is changing: when leaders really tune into the use of emotions, each can be used to overcome conflict and drive inspiration, engagement and higher performance in the workplace. Negative emotions narrow our focus, whereas positive emotions broaden people to a wider sense of possibilities. We become far better thinkers and problem-solvers, says Kylie, when we use the full range of our emotions, especially positive emotions. We also become calmer. These emotions enhance customer experience.

DVD (Closed Captioned) / 2019 / 10 minutes 58 seconds

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INSIGHTS AND STRATEGIES: HOPE THEORY AT WORK

In this video, Kylie Bell describes the surprising aspects of Rick Snyder's hope theory: namely that it leads to a 14% bump in productivity because people are happier and more focused. Hope theory gives people a stronger chance of achieving goals. Kylie Bell shares with Eve Ash the importance of setting SMART goals (specific, measurable, achievable, relevant and timely) as part of incrementalizing hope theory. People need to visualize what they want, devise logical pathways to ensure it happens, consider alternate pathways when there are setbacks, stay motivated and plan rewards for when they get there.

DVD (Closed Captioned) / 2019 / 10 minutes 34 seconds

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INSIGHTS AND STRATEGIES: HOW TO INCREASE RESILIENCE

Resilience is an essential skill in the workplace because without it, we suffer and stress far more. Kylie Bell describes it as "bouncing forward" from difficult or upsetting events. We can learn to process stress constructively and perform better because we learn to override our emergency brain and problem-solve instead. Resilience, she says, is linked to better health. Kylie counsels mindfulness and choosing to look at stressful situations as challenges, remembering past successes as we go, and taking time for self-care and rest.

DVD (Closed Captioned) / 2019 / 10 minutes 25 seconds

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INSIGHTS AND STRATEGIES: MANAGING A VIRTUAL TEAM

These days staff can be scattered in offices around the world. Kylie Bell who is experienced in managing virtual teams outlines how they can be cohesive through the leader planning clear goals, roles and processes, arranging work so that progress can be monitored, being available, responsive and reliable when meetings are held, and having a clear meeting agenda. Building and maintaining relationships is paramount, for rapport, as is respecting the culture of others located in different countries.

DVD (Closed Captioned) / 2019 / 7 minutes 38 seconds

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INSIGHTS AND STRATEGIES: MINDFULNESS AT WORK

Mindfulness is a buzz word that also delivers manifold benefits. It means focusing in the present without judgment. Kylie Bell tells Eve Ash about a Roy Baumeister study which gave people apps that randomly asked what they were thinking about: the past, the present or the future. Most were found to be thinking about the future. The study also tested wellbeing and found participants were happiest when they focused on the present. When people are practicing being mindful, they are less stressed, more youthful and resilient with higher productivity. Kylie and Eve go through some techniques that help.

DVD (Closed Captioned) / 2019 / 9 minutes 27 seconds

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INSIGHTS AND STRATEGIES: POWER UP WITH STRENGTHS

Kylie Bell talks with Eve Ash about strengths and the part they play in enhanced wellbeing. Knowing we have strengths makes us more engaged and motivated, resulting in less stress and depression and better health. New strengths can be discovered any time, especially through various strength finders and profilers which are available online. Allowing people to perform to their strengths also increases productivity by 40% while turnover decreases by 50%. People's strengths are encouraged through others noticing, coaching and directing them to suitable tasks. Acknowledging people's various strengths enables greater tolerance of difference.

DVD (Closed Captioned) / 2019 / 11 minutes 23 seconds

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INSIGHTS AND STRATEGIES: SOLVE PROBLEMS WITH APPRECIATIVE INQUIRY

When things go wrong, people traditionally have a negativity bias and dig deep into what went wrong. Kylie Bell introduces Eve Ash to Appreciative Inquiry, an alternate approach devised by David Cooperrider that starts with asking "What is already going well?" We explore this flipped way of solving a problem through a 5D model: define (this is goal), discover (what is already being done well), dream (what are we ultimately aiming for?"), design (plan how the goal is achieved) and destiny (making the dream reality and powering up commitment). Kylie gives examples of where this was used, in government and a retail client.

DVD (Closed Captioned) / 2019 / 12 minutes 30 seconds

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INSIGHTS AND STRATEGIES: THE SECURE LEADER

Approximately 70% of people quit their jobs because of poor managers. Kylie Bell finds that our leadership style may be impacted by our earliest relationships, and way our 'attachment styles' evolved as we were growing up. Attachment theory was first developed by John Bowlby and Mary Ainsworth. There are four primary attachment styles: Anxious, Avoidant, Disorganized and Secure. Kylie provides Eve Ash with an example of an anxious general manager of a consulting firm who did not trust his branch managers who therefore stopped making decisions. An avoidant CEO was fearful of giving feedback and his teams were lacking direction and in conflict. Kylie advocates secure behaviors as a means of improving safety and security, developing confidence and building relationships, resulting in less conflict and turnover.

DVD (Closed Captioned) / 2019 / 9 minutes 55 seconds

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